Customer Relation Advisor
3 weeks ago
We are currently recruiting for Customer Service Advisors to join our client existing team based in Maidstone this will be an office based role. You will be completing 4 weeks of training before being entered onto the 4 week rota.
Our client is a well known parcel distributor and this role involves working within their Depot's Customer Service Hub
**What will you be doing?**
- Prioritise and clear the queue having contacted clients and customers to establish correct addresses / label / packaging issues
- Conduct thorough investigation of all undelivered parcels to ensure compliance and full resolution to the end customer
**Who are we looking for?**
We are looking for people with exceptional customer service skills preferably from a call centre environment.
- Must be competent with Microsoft Office
- Ability to prioritise workload & multitask
- A clear & confident communicator
The Recruitment Co is an equal opportunities employer
CCNorthwest
The Recruitment Co. is an equal opportunities employer and we're committed to diversity and inclusion in the workplace.
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