Holiday Advisor

2 weeks ago

Aylesford Kent, United Kingdom Flat Fee Recruiter Full time

Don't miss this wonderful opportunity to become a Sales Advisor with Qualitex Bathrooms, a family-run business specialising in the distribution of bathroom products.
Sales Advisor
Full time (8.00pm, Monday to Friday), permanent
£22,500 + depending on experience
Own transportation is essential due to limited local public transport links.
Qualitex Supplies is an established family-owned distributor of shower and bathroom products, celebrating over 30 years supplying showrooms, trade counters and builder's merchants with our own exclusive QX Bathroom Product brands.
Our head office administrates all sales enquiries from Aylesford, Kent with national deliveries from our distribution centres in Nottingham and Aylesford.
As our new Sales Advisor, you will play a vital role in our Administration Team, supporting our internal sales and customer service departments. Handle incoming sales calls with a confident and professional telephone manner, providing assistance and information to potential customers.
Initiate outgoing calls to our existing customer base, building and maintaining strong relationships to drive sales and customer satisfaction.
Process daily orders received via phone and email systems, utilising basic PC skills to ensure accurate and timely order processing.
Collaborate closely with the sales team to identify opportunities for upselling and cross-selling, maximising revenue generation.
Maintain accurate and up-to-date customer records in our database, ensuring all interactions and transactions are properly documented.
Proactively resolve customer enquiries, concerns, and complaints, striving to provide exceptional service and achieve customer retention.
Confident and professional telephone manner with the ability to handle sales calls effectively.
Basic PC skills and proficiency in using email and other office software.
Ability to work under pressure and meet deadlines without compromising on quality.
A team player mentality with the ability to demonstrate flexibility, and collaborate and contribute to the success of the sales and customer service departments.
Own transportation is essential due to limited local public transport links.
20 days holiday + bank holidays.
Performance bonus scheme.
Workplace pension scheme.
Full training provided.
Career progression opportunities.
On-site parking.
No agencies please.
Other suitable skills and experience include Sales, Sales Advisor, Customer Service Advisor, Customer Service Representative, Administrator, Admin, Sales Assistant, Sales Coordinator, Sales Admin, Sales Administrator.

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