Helpdesk Contract Administrator

23 hours ago


Grove, United Kingdom The Recruitment Group Full time

The Recruitment Group is hiring

We are looking for a permanent **Helpdesk Contract Administrator** to work for a reputable organisation, role based both in **Harwell and Grove** depending on business requirements.

**About the Role**:
As **Helpdesk Contract Administrator**, your duties will include:

- Accountable for all administrative activities for assigned clients, ensuring all works are completed, compliant and invoiced within SLA
- All legislative requirements are adhered to
- Planning and allocation of tasks to technical team, contractors, directly employed engineers any other third party as required
- Monitoring of all active jobs ensuring planning and escalations are in place
- Prepare and support invoicing accordingly

**About You**:

- Experience of administration within the FM Industry essential and experience utilising a CAFM system within a Helpdesk environment desirable
- Able to prioritise work effectively to meet business requirements with demonstrable planning and organisational skills
- Attention to detail and high level of accuracy
- Able to communicate within and across functions at all levels and with confidence
- A self-starter and able to work autonomously

**The Details**:

- Full time, permanent position working 37.5 hours a week

**We wish you the best of luck in your job search**

If you would like to know how we will store and process your data, please visit us online at 'The Recruitment Group' to read our GDPR Data Protection Statement.



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