Pensions Officer

2 weeks ago


Northampton, United Kingdom Futures Recruitment Ltd Full time

Futures Recruitment Services on behalf of our client based in Northampton actively looking for a Pensions Officer to administer pensions caseloads to high standards of accuracy and attention to details. Respond to all enquiries by being multi-skilled inall areas of Local Government, Councillors and Compensation Pensions administration requirements.

**Principal Accountabilities**:

- Ensure incoming casework is correctly logged onto workflow system (using Altair) and allocated according to team priorities, ensuring good customer care, is maintained, in particular keeping the member informed of progress while ensuring that all caseworkis processed in line with the agreed processes, SLA/administration strategy and relevant legislation and that appropriate audit trails are complied with.
- Check information from a variety of sources, e.g. employers, HR & Payroll, HMRC and update records, ensuring the data is accurate. To check accuracy of record checks, regulation interpretation and calculations carried out by other Pensions Staff commensurateto team specialism and continually review accuracy to ensure comprehensive and effective understanding.
- Provide advice and information to employers, scheme members, pensioners and dependents regarding pension processes to ensure efficient and effective administration of casework for the LGPS Scheme.


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