IT Security Specialist

3 weeks ago


Newcastle upon Tyne, United Kingdom Mott MacDonald Full time

IT Security Specialist - Productivity Applications

**Country**:United Kingdom**Position Location**:Newcastle. United Kingdom**Contract Type**:Permanent**Work Pattern**:Full Time**Sector**:Corporate services**Discipline**:Information technology**Job Ref**:1361**Recruiter Contact**:Nikki George- Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.- Work as part of a team to ensure the delivery of the products and services within the Productivity Applications, with an emphasis on the security and compliance components of the Microsoft 365 / Office 365 Service.- Key Duties and Responsibilities:
- To take ownership of selected products and services within the Productivity Applications Team portfolio and develop long-term strategies for those products and services.
- To take ownership of selected products and services within the Productivity Applications Team portfolio and develop short-term enhancement opportunities for those products and services.
- Proactively seek out information from the Microsoft Community to ensure that we are aware of the roadmap for the Microsoft 365 service / Office 365 Service.
- Ensure compliance with Mott MacDonald standards, policies, and regulations. To work effectively with the Change Manager to ensure change does not happen outside of the Change Control process.
- Performance Measures:
- Business engagement metrics
- Achieving IT KPI’s that include Incident Management, Service Request, Problem, Change, Availability, and Capacity measurement
- The creation and adoption of Knowledge Base articles
- Providing peer training
- Customer satisfaction
- Project/work package delivery: time, cost, and quality
- Yearly performance review.- Essential:
- Broad knowledge of Productivity Applications, especially the Office 365 components, including but not limited to:

- Microsoft Purview
- Microsoft 365 Defender
- Microsoft Azure Security Services
- Microsoft Exchange Security Policies
- Experience of IT service management processes
- Experience of working in an IT Service Desk or Applications team

Desirable:
- Experience in an IT Applications Security and Compliance team as part of a multinational organisation
- Membership of the Microsoft 365 Club / Office 365 Club or similar vendor organization
- Experience in product or service ownership
- Basic Project Management skills
- Basic Business Analysis skills
- Application development skills
- Microsoft IT certifications

Personal Attributes:
- Excellent English communication skills - verbal and written.
- Excellent interpersonal skills.
- A motivated team player to work as part of the team to meet deadlines.
- Superior analytical, evaluative, and problem-solving abilities.
- Logical and analytical approach to problem solving and finding solutions.
- Ability to multi-task and prioritize when under pressure with proven track record in achieving SLAs.
- Formal Education & Certification:
- A relevant degree or equivalent or a BE/B Tech/MCA from a reputable institute is desirable
- MCSA or MCSE or relevant certification in Microsoft Office 365 is desirable
- Business Analysis Diploma or equivalent is desirable
- PRINCE 2 Foundation level is desirable
- ITIL V3 foundation is desirable- If Security Clearance is required:_
- Please be advised that offers for this role are conditional upon obtaining the appropriate level of Security Clearance.**Mott MacDonald**
- We’re a global engineering, management, and development consultancy.
- Our purpose is to improve society by considering social outcomes in everything we do, relentlessly focusing on excellence and digital innovation, transforming our clients’ businesses, our communities and employee opportunities.- A fundamental part of this is respecting each person’s differences and striving to meet their needs.- We are proud to be a one of Glassdoor’s top employers to work for in the UK, as well as being recognised as a Top Inclusive Company in the UK.- Our values**:P**rogress, **R**espect, **I**ntegrity, **D**rive, **E**xcellence.**Equality, diversity, and inclusion**
- We put equality, diversity, and inclusion at the heart of our business, seeking to promote fair employment procedures and practices to ensure equal opportunities for all. We encourage individual expression in our workplace and are committed to creating an inclusive environment where everyone feels they can contribute.**Accessibility**Agile working**
- Happy to talk Flexible Working and how we can support your responsibilities beyond the workplace.**We offer some fantastic benefits including**:
**Health and wellbeing**
- Private medical insurance for all UK colleagues.
- Health cash plan to support you with every day health costs and treatments.
- Access to Peppy, providing free support from menop



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