Fire & Security Service Engineer

2 weeks ago

Newcastle Upon Tyne, United Kingdom MARLOWE FIRE & SECURITY LIMITED Full time

**Fire & Security Service Engineer - North East**

**Marlowe Fire and Security Group** are the UK's leading Fire & Security company. We have achieved this status due to an intense period of organic growth and acquisition, which is also reflected in our ambitious growth plans and projections.We would like to welcome a new, experienced Fire & Security Service Engineers into the fold, to grow and develop within the business.

**Fire & Security Engineer Opportunity**

Our Service Engineers are responsible for maintaining Fire & Security systems in line with customer requirements and current standards. You will deliver a first-class customer service to our valued clients ensuring that work is completed to an exceptionalstandard.

**You will be responsible for**

Maintaining fire & security systems in line with current standards and customer requirements
- Responding to demand service calls on all types of fire and security systems
- Planning and implementing routine and demand call visits for your area
- Delivering a first-class customer service to all our customers
- Work with all teams within the business including your designated Scheduler, ensuring that all jobs are covered stock levels are consistently maintained
- We want our Engineers to consistently develop and up-skill their expertise, knowledge and capabilities, therefore attendance at our bespoke training sessions at the Marlowe Academy will an essential part of your continued progression and success

We deliver a full fire and security solution for some of the most well-recognised brands throughout the UK. We have won and are continuing to win major national accounts resulting in immeasurable growth throughout all regions of the country, therefore, weare on the look-out for talented, multi-disciplined, Fire & Security Service Engineers throughout all regions of the UK to enable our company to continue to thrive and cultivate.

**Requirements**:
**What we look for from our future Engineers**

Across the**Marlowe Fire & Security Group**, we are looking for people who can **demonstrate drive and enthusiasm** to provide an outstanding service to our customers every day.
- At least 2 years' experience as an accomplished multi-disciplined Fire & Security Engineer
- Technical background in the electrical / electronic industry would be beneficial
- Experience of front-line customer service will be preferential
- A full UK Driving Licence - mandatory
- You have to be flexible to travel and be part of an on-call rota.

We currently have an **exceptional, unrivalled bonus structure;** this is important to our company ethos aswe encourage all our Service Engineers to be as successful as possible and will support and enable you in every way that we can.

The more successful our valued employees are, the more successful Marlowe Fire & Security are. Ultimately, this leads to happy customers, which is of paramount importance to us.

**Benefits**

**What we offer**
- Competitive & Uncapped OTE
- Company Vehicle & Fuel Card
- Company Tablet and Mobile Phone
- Pension Scheme
- Life Assurance
- Employee Recognition Scheme
- Much more besides

At **Marlowe Fire and Security Group**, we consider ourselves to be the employer of choice in the Fire & Security industry, we hope you will agree

**About Us**:
Our solutions are developed according to the industry sectors we serve, addressing their unique compliance requirements, supporting them in protecting their property and their people. We have further grown our expert disciplines and offerings with key acquisitionsof specialist businesses, such as ACL, BBC Fire & Security, FAFS Fire & Security, Island Fire Protection, Marlowe Kitchen Fire Suppression, Morgan Fire Protection and Hadrian Technology to name a few.

**Equal Opportunities**

At Marlowe Fire & Security Group we strive to create a diverse, inclusive environment to encourage all our employees to be themselves. We celebrate what makes us unique and believe that adopting a culture of inclusion helps us to best serve our customers.We are committed to supporting equal opportunities, please inform us if you require any reasonable adjustments to enable you to participate in the recruitment process.

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