Benefits & Housing Needs Officer
2 days ago
**What's involved with this role**:
**Interim Benefits & Housing Needs Officer**
**Reference no: Hackney RQ799957 & RQ799964**
**Pay Rate: £20.06 per hour PAYE**
**A DBS disclosure is listed as a requirement for this role; however, the level of disclosure has not been specified by the client.**
**Key Responsibilities**:
- Process accurate and timely payment of Housing Benefits and Council Tax Reduction to all those in the borough that are entitled to financial support to pay their rent and Council Tax in line with legislation. The consideration of revisions of decisions. Administering discretionary awards and payments.
- Ensuring the most appropriate resolution to housing need in the borough. Preventing homelessness by the provision of comprehensive housing advice to members of the public.
- Representation at court as appropriate.
- Maintain a detailed working knowledge of law, practice, council policy and guidance.
- Administration, management and accuracy of the Council’s Housing Register.
- Lettings of social housing and related initiatives.
- Timely assessment of medical questionnaires to inform the appropriate priority of Housing Register applicants, the lettings of properties and appropriate Temporary accommodation.
- Housing procurement and supply. To monitor the acquisition of properties and framework contract performance of partners in the provision of a range of properties from the private rented sector.
- Management and maintenance of temporary accommodation ensuring health and safety requirements are met at all times. Resettlement and move on to settled accommodation.
- Financial administration and income maximisation functions within Housing Needs, and promote high standards of financial probity.
- Identify opportunities to contain and reduce expenditure and deliver services more efficiently.
**“Role Requirements” - to give yourself the maximum chance of success please try and ensure your CV addresses the following essential criteria**:
**Qualifications**:
- Membership of the Institute of Revenues, Rating and Valuation and/or Chartered Institute of Housing - desirable.
- GCSE Grade A-C (or equivalent) in English Language and Mathematics.
**Experience**:
- Minimum of 12 months recent experience in a similar role, or context and ideally within a public sector organisation.
- Extensive knowledge and substantial experience of homeless assessments and reviews, homeless prevention and housing advice and temporary accommodation management, maintenance, income collection and financial monitoring and payments.
- Experience of effective partnership working with agencies and stakeholders and the proven ability in engaging, negotiating and consulting with a wide range of audiences.
- Experience of working flexibly to meet the needs of the service and its customers.
- Experience of assisting vulnerable and challenging customers.
- Experience of building positive relationships with a range of both internal and external customers and stakeholders.
- Experience of cross-organisational working, taking into account the views of others and arriving at solutions of mutual benefit.
- JIGSAW experience.
**Skills & Abilities**:
- Ability to mentor staff in relation to all service delivery roles.
- Ability to travel around the borough in order to conduct visits to customers and landlords.
- Good organisational skills and the ability to prioritise your workload to deliver to tight deadlines, targets and performance standards.
- Ability to adapt to new legislative, technological and financial developments whilst maintaining services outcomes in periods of change.
- Ability to analyse and understand complex information.
- ICT Skills: Strong IT skills including Microsoft packages or equivalent (e.g. G Suite).
**To help speed up the process of uploading your CV to the client we would suggest that you send us your CV in Word format (or equivalent) if possible, rather than as a PDF**
**If you are successful in securing this role, please note that for the entire duration of this contract, regardless of extension you will be working this role at the PAYE rate that has been advertised. For absolute clarity, we only work on a PAYE basis, rather than entertaining umbrella pay terms, we do not offer Ltd/umbrella or outside IR35 rates. If you wish to understand PAYE vs Umbrella more, please let us know and we can send you some additional information for clarity.**
**Other “Essential Requirements” - Please check to ensure that your CV addresses the following items**:
- **Our clients are generally seeking applicants who are reasonably local, so on that basis we would ideally like you to supply us with your address (or at least your post code) and a telephone number so that we can reach you during working hours.**
- Your recent UK working experience going back at least 5 years, or full employment history if you have been working for fewer years than this.
- Your availability to work either immediately, or at short
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