New Enquiries Assistant
3 months ago
**New Enquiries Assistant - based at Grange Park, Northampton**
Looking for a career in law*? Want the first step on the ladder*? Or, do you just enjoy dealing with a diverse range of people and helping them?
If you answered ‘yes’ to any one of the above then we may have the role for you, as we’re looking for a full-time New Enquiries Assistant to help drive our service to clients and potential clients enquiring about our services.
You’ll be in contact with a range of people with a multitude of enquiries, about their legal issues. You job is to define the enquirer’s legal needs, position a solution and liaise with our lawyers regarding setting the appointment for a further discussion.
Empathy is important, as is the ability to quickly grasp the issues and offer a high level of service to new clients, as part of their first experience of the firm.
A polite and confident telephone manner with excellent IT, organisational and time management skills is essential. Legal experience is preferred but not a prerequisite and training will be provided and in due course, a thorough and detailed working knowledge of the legal services provided by the firm is expected of you.
Of course, there’s other ‘stuff’ too, like a good work/life balance, a range of benefits (dependant on position) and the chance to develop within the business.
**Job Types**: Full-time, Permanent
**Salary**: £18,000.00-£22,000.00 per year
**Benefits**:
- Additional leave
- Casual dress
- Company events
- Company pension
- Cycle to work scheme
- Life insurance
- Sick pay
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Northampton: reliably commute or plan to relocate before starting work (required)
Work authorisation:
- United Kingdom (required)
Work Location: In person
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