Quality Officer

6 months ago

Salford, United Kingdom Medacs Healthcare Full time

**ABOUT THE ROLE**

**Medacs Homecare division is currently recruiting for a Quality Officer to join the team on a 12 month fixed term contract supporting on compliance and working with the team in our Manchester, Salford Quays office.**

**Our Homecare** division prides itself on being a quality homecare provider that coordinates and delivers domiciliary care, specialist care and complex care services to the elderly, children, and those with special needs within their homes.

**The Quality Officer supports the Registered Manager in Manchester to ensure that all staff have appropriate clearance, meet Medacs compliance requirements and are trained to the correct level and that branches are always fully compliant with Care Quality Commission, legal and contractual requirements and to ensure adherence to policies and procedures.**

**Here’s some of the key responsibilities with the Quality Compliance Officer role**:

- Ensure that processes needed for CQC branch and staff compliance maintained
- Make sure all information with regards to Compliance is uploaded onto the system
- Work with the Registered Manager to ensure that all contracts or service development requirements are met
- Handle telephone enquiries into the branch
- Induction of new staff into the business and monitor staff training
- Assist the Registered Manager with Complaint resolution
- Help the Registered Manager with Service User and Care Worker surveys, compile the outcomes into reports for the branch and action plan the results
- Prepare weekly work schedules for the Field Care Supervisors

**WHY MGG**

When joining MGG you will have access to a range of benefits that we have on offer:

- 25 days annual leave rising to 30 days with length of service plus public holidays and your birthday off
- 22-27k salary range
- Based in our Manchester branch
- Paid volunteering day
- Company pension and life assurance
- Wellbeing support through an Employee Assistance Programme
- A voluntary mentoring programmes
- Reward and recognition quarterly awards
- Excellent induction, ongoing training and development with clear career paths

**ABOUT YOU**

An ideal role if you enjoy working as part of a team onsite, have a good understanding of compliance within the care sector ideally but not essential, safeguarding, handling complaints, Care Quality Commission, and auditing experience.

**ABOUT US**

We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

Medacs Global Group is a leading global healthcare workforce solutions provider. We provide a range of services including staffing, managed services, staff bank, occupational health, workforce consulting, social care and homecare through our specialist brands; Medacs Healthcare, Global Medics and Litmus Workforce Solutions.

Established in 1990, we have an enviable reputation for providing high quality locum, temporary and permanent doctors, nurses, allied health professionals, clinical assessor and care workers. We are the largest provider of locum doctors to the NHS and largest supplier of specialist healthcare managed services outside of the United States.

MGG have operations across the United Kingdom, Ireland, Middle East, India, Australia and New Zealand, the Medacs Global Group.

**Job Type**: Fixed term contract

**Salary**: £22,000.00-£27,000.00 per year

**Benefits**:

- Company pension
- Free parking
- On-site parking

Ability to commute/relocate:

- Salford: reliably commute or plan to relocate before starting work (required)

Work Location: In person

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