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Customer Sales Support
3 months ago
Job Overview:
We are seeking a Sales Support Representative to join our team. You will play a crucial role in assisting our sales team and ensuring the smooth operation of our sales processes. This is an excellent opportunity for someone who is detail-oriented, organized, and has strong communication skills. A good telephone manner is of particular importance.
**Duties**:
- Provide administrative support to the sales team, including managing calendars, scheduling appointments, and preparing sales documents
- Assist with order processing, including entering orders into the system and coordinating with other departments to ensure timely delivery
- Respond to customer enquiries and provide product information and assistance
- Collaborate with the sales team to prepare quotes and proposals for customers
- Maintain accurate records of customer interactions and sales activities in the CRM system
- Monitor inventory levels and coordinate with the warehouse team to ensure product availability. Maintaining / building good relationship with our 3rd party distribution outlet.
- Assist in coordinating trade shows, and customer meetings
**Skills**:
- Excellent organizational skills with the ability to prioritize tasks and meet deadlines
- Strong attention to detail and accuracy in data entry and documentation
- Effective communication skills, both written and verbal
- Proficient in using CRM software and Microsoft Office Suite (Word, Excel, PowerPoint), Use of Adobe and good understanding of social media, responding to online comments
- Ability to work independently as well as collaboratively in a team environment. Responsible for lead generation, using Linked in, following on social media etc.
- Strong problem-solving skills and ability to adapt to changing situations
If you are looking for a challenging yet rewarding opportunity in sales support, within a fast growing company environment, we look forward to hearing from you.
**Salary**: £19,767.43-£25,000.00 per year
**Benefits**:
- Company pension
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
- Customer service: 1 year (preferred)
Licence/Certification:
- Driving Licence (preferred)
Work Location: In person
Reference ID: CCCSSA
Expected start date: 22/04/2024
