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Customer Service Advisor Transport
4 weeks ago
As Customer Service Advisor, you will be arranging transport of customers vehicles using hauliers and subcontractors.
**Client Details**
A leading and national Automotive & Logistics company based near the Birmingham Airport and NEC.
**Description**
As Customer Service Advisor, you will be responsible for the following:
- You will be utilising a list of 60 - 70 hauliers to ring through and negotiate best transport rates/solutions for the delivery of customers' vehicles
- Working to strict SLAs to ensure that the customers vehicle is delivered to avoid penalties being charged
**Profile**
The successful Customer Service Advisor will be:
- Proactive
- Organised
- Able to build successful working relationships with the Drivers
- Able to work in a fast paced working environment
**Job Offer**
As Customer Service Advisor, you will be entitled to the following:
- £23,500 per annum
- Hybrid working after passing probation
- Free Parking
- Monday - Friday 8:30am - 5:30pm
- Rewards Scheme
- Induction plan and structured training
- Clear progression opportunity
- Pension
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