Customer Services

2 weeks ago

Dromore, United Kingdom Gen Tech Recruitment Full time

**Permanent Customer Services & Logistics Support Co-Ordinator required for Dromore (County Down)**

**Duties will include**:

- Ensure customer orders processed daily for production
- Prepare draft customer invoices, update on receipt of packing sheets, and issue to customers
- Communicate with customer re delays/changes to orders/deliveries as required
- Resolve delivery issues, amending invoices where required
- Manage online sales orders received via website
- Support sales team with posting of samples to customers
- Expedite issues quickly to avoid delays in payment, liaison with customers re outstanding payments
- Prepare pack sheets for production despatch team
- Prepare delivery notes for orders ready for collection
- Liaison with transport companies to arrange collection and delivery of orders to customers
- Validation of POD against transport invoices, resolving queries where required
- Prepare & print daily production report
- Manage ordering of pallets to meet needs of production
- Prepare weekly report on orders despatch
- Any other admin duties as required
- Liaising with customers in relation to delivery and transport companies to arrange pick up
- Ensuring POD match up with transport invoices
- Verifying transport charges

**Essential Criteria**
- Previous experience within a busy transport department to include sales support
- IT Proficient
- Excellent communication skills both written and verbal

**Hours of work**: Monday - Friday 9.30 am - 5.30 pm

**Salary £23,000 - £24,000** (depending on experience)

For further information contact Tanya Lyttle at GenTech Recruitment on 028 92679668

**Job Types**: Full-time, Permanent

**Salary**: £23,000.00-£24,000.00 per year

Schedule:

- Monday to Friday

Work Location: One location

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