Administrative Coordinator

2 weeks ago

Oldbury, United Kingdom SGS Full time

Company Description

We are delighted that you're thinking about a career with SGS

We currently have an exciting opportunity at SGS for a** Coordinator** to join our highly successful certification division.

SGS are the global leader and innovator in inspection, verification, testing and certification services. Trusted all over the world, SGS is a market leader because we put 100% passion, pride and innovation into everything we do. We encourage new ideas. We welcome people who challenge the way we do things. And we will be 100% committed to helping you reach your full potential.

At SGS, we have an open corporate and international culture, we offer a dynamic work environment in a leading global company. Our high professional standards and our sustainability approach guarantee you a future-oriented work environment. We invest in our employees for the long term and we are committed to supporting your development within the company.

**Our business principles include**_ Integrity, Health, Safety & Environment, Quality & Professionalism. Respect, Sustainability and Leadership_

**Job Description**:

- ** Job Title**: Coordinator
- ** Job Type**:Permanent
- ** Hours**: 37.5 hours per week
- ** Job Location: Oldbury**:

- ** Salary**: £22,000 - £25,000 per annum

As part of this role you will be responsible for supplier risk management projects which includes tasks such as supplier engagement, onboarding, and data validation liaise with clients and participate in regular client calls and project update sessions.

Other aspects of the role include:

- Introduction calls to suppliers
- Support and lead supplier and client internal webinars
- Support services through the completion the supplier process
- Regular supplier chase cycles for incomplete or unvalidated data
- Support in correcting suppliers' incorrect data in software platforms
- Validation of the supplier questionnaires and supporting evidence
- Chasing of date sensitive information throughout subscription periods
- Management of renewal processes
- Overall operational control of the programme and SLAs
- Assistance to Project Managers for the analysis of data collected on the platform and the monitoring of project progress

**Qualifications**:
To be successful in this role, you’ll need advanced administrative and customer care experience

You’ll also have:

- Excellent communication and persuasion skills (Ability to "sell" our solution to suppliers / convincing them to join our program)
- Customer support skills
- Ability to work independently
- Confident communicator & Team Player
- Ability to analyse information, review objective evidence and make informed compliance decisions
- Computer Skills: Microsoft Office, Spreadsheets, PowerPoint, SalesForce, ability to learn new technologies

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