Store Assistant
4 months ago
**Store Assistant / Customer Service Advisor**
**About us**
Orient Asia Foods Ltd is a small business in Cheltenham. Our goal is to provide best Halal meat, poultry and specialist Indian/Pakistani, Thai, Philippine, Japanese, Middle East, Turkish & Persian grocery/food items to the community.
**Availability window**
Fri 11am - Fri 7pm
Sat 10am - Sat 6pm
Sun 10am - Sun 6pm
- **Total hours will be: 24 (Hourly rate: £13/hour)**_
The table shows the periods of time in the week we’d like you to be available to work - the availability windows. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility for our colleagues, therefore if the times you’re available to work match closely but not exactly to the times we are advertising, we’d still love to hear from you.
**Job Duties**
You will be responsible for
- Knowing your customers and serving them with passion and pride; giving great natural service.
- Passionate and knowledgeable about the products and services within the store.
- Working across the store in our service, picking and replenishment areas where required.
- Putting into practice the training you have received, so we all work safely, effectively and serve our customers brilliantly.
- Drive service and sales, reduce waste and shrink and deliver profit.
- Handling products with care to maintain quality and ensure they reach customers in the best condition.
- At times, you may be required to accept deliveries into the store
You will need
- A passion for delivering great service, greeting customers with a smile, and serving them with pride
- The ability to build rapport with customers, meaning they leave the store having experienced a great shopping trip
- To take the initiative and make decisions that are right for our customers
- Work well within a team and communicate openly with others
- Build relationships with colleagues to create a team spirit, having fun and celebrating success
- Be at work on time, well presented and ready to be a brand ambassador
**What’s in it for you**
- Holiday 20 days
- Get 10% off your shopping
Pay: £13.00 per hour
Expected hours: 24 per week
**Benefits**:
- Company pension
Schedule:
- Weekend availability
Ability to commute/relocate:
- Cheltenham: reliably commute or plan to relocate before starting work (preferred)
**Experience**:
- Customer service: 1 year (preferred)
Work Location: In person
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