Complaint Outcome Reviewer and Processor
6 months ago
**Complaint Outcome Reviewer and Processor**
TMS Legal is a market leader in Sub Prime Claims. We have a close knit team of 20 staff and are currently expanding the business.
Role: Would suit person with some FCA rule knowledge e.g. ex financial institution employee / claim handler. Attention to detail is essential.
Full training will be given. You will be fully supervised until you achieve the required level of competence.
**Role Includes**:
Reporting directly to the directors and Senior Management Team.
Daily monitoring of new claim outcomes.
Daily review & decision of next steps for each outcome.
Daily processing of upheld outcomes.
Updating of the CRM system accordingly for each outcome.
Ad Hock assistance to Admin / FOS teams in busy spikes
Hours
40 hours per week - office based. 8-4 as standard.
Salary
£11.50 per hour.
Standard holiday pay, Ferndown office, Parking space, Drinks provided.
**Job Types**: Full-time, Permanent
**Job Types**: Full-time, Permanent
**Salary**: £11.50 per hour
Expected hours: 30 - 40 per week
**Benefits**:
- Company events
Schedule:
- Day shift
- Monday to Friday
Work Location: In person
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