Current jobs related to Contact Centre Assistant - Stone - Staffordshire Fire and Rescue Service

  • Senior Healthcare Assistant

    2 weeks ago

    Stone, United Kingdom Willing Care Full time

    Job Description Senior Healthcare Assistant Salary: Up to £31,000 Day or Night Shifts Full-Time Hours Please note that our client DOES NOT offer Tier 2 sponsorship Our client is looking for a Senior Healthcare Assistant to join their care team at a newly established, state-of-the-art care home in Staffordshire. As a Senior Healthcare Assistant will play...

  • Senior Care Assistant

    3 months ago

    Stone, United Kingdom Borough Care Limited Full time

    As a Senior Care Assistant, you’ll ensure high quality care for our residents like they’re your own family. Day to day you’ll provide coaching and support to a team of Care Assistants, be responsible for the creation and delivery of person-centred support plans and administer medication. We understand that many Senior Care Assistants prefer part time...

  • Senior Healthcare Assistant

    2 weeks ago

    Stone, Staffordshire, United Kingdom Willing Care Full time

    Job DescriptionJob Title: Senior Healthcare Assistant - Care Team LeaderCompany: Willing CareJob Type: Full-timeLocation: StaffordshireAbout the Role:We are seeking a highly skilled and compassionate Senior Healthcare Assistant to join our care team at a newly established, state-of-the-art care home in Staffordshire. As a Senior Healthcare Assistant, you...

  • Senior Healthcare Assistant

    2 weeks ago

    Stone, Staffordshire, United Kingdom Willing Care Full time

    Job DescriptionJob Title: Senior Healthcare Assistant - Care Team LeaderCompany: Willing CareJob Type: Full-timeLocation: StaffordshireAbout the Role:We are seeking a highly skilled and compassionate Senior Healthcare Assistant to join our care team at a newly established, state-of-the-art care home in Staffordshire. As a Senior Healthcare Assistant, you...

  • Finance Assistant

    1 day ago

    Stone, United Kingdom CV-Library Full time

    Finance Assistant £26,000 - £30,000 DOE Stone, Staffordshire Fulltime Monday to Friday; Hybrid   This is a fantastic opportunity for a Finance professional who is searching for a career move that will provide excellent exposure and experience, and the opportunity to take your responsibilities to the next level.   ** This...

  • Care Support Worker

    2 weeks ago

    Watton at Stone, Hertfordshire, United Kingdom Norse Group Full time

    About the Role:We are seeking a dedicated and compassionate Care Support Worker to join our team at Norse Care. As a Care Support Worker, you will play a vital role in providing person-centred care and support to our service users, enabling them to maintain their independence and dignity.Key Responsibilities:Assist with personal care and support tasks,...

  • Care Support Worker

    2 weeks ago

    Watton at Stone, Hertfordshire, United Kingdom Norse Group Full time

    About the Role:We are seeking a dedicated and compassionate Care Support Worker to join our team at Norse Care. As a Care Support Worker, you will play a vital role in providing person-centred care and support to our service users, enabling them to maintain their independence and dignity.Key Responsibilities:Assist with personal care and support tasks,...

  • Finance Assistant

    2 weeks ago

    Stone, Staffordshire, United Kingdom Safer Hand Solutions Full time

    Finance Assistant Job Description **Role Overview** We are seeking a highly organized and detail-oriented Finance Assistant to join our team at Safer Hand Solutions. As a Finance Assistant, you will play a crucial role in supporting our Finance Manager in handling purchase and sales ledger processes, ensuring accurate data entry, preparing financial...

  • Finance Assistant

    2 weeks ago

    Stone, Staffordshire, United Kingdom Safer Hand Solutions Full time

    Finance Assistant Job Description **Role Overview** We are seeking a highly organized and detail-oriented Finance Assistant to join our team at Safer Hand Solutions. As a Finance Assistant, you will play a crucial role in supporting our Finance Manager in handling purchase and sales ledger processes, ensuring accurate data entry, preparing financial...

  • Senior Care Assistant

    4 months ago

    Stone, United Kingdom Barchester Healthcare Full time

    **This position is fornights only shifts times are 2000-0800** **ABOUT THE ROLE** As a Senior Care Assistant at a Barchester care home, youll look after the different needs of our residents to enable us to deliver quality, person-centred care and support. Your role will involve supervising and inspiring a team of dedicated Care Assistants alongside the...

  • Teaching Assistant

    3 months ago

    Stone, United Kingdom Balfor Recruitment Full time

    **Level 3 Teaching Assistant** **Location: Stone, Staffordshire** **Duration: Full time, on-going** **Salary: £70-80 per day** **The School/role**: We are currently looking for a level 3 teaching assistant who can take on a full-time on-going job role in an excellent school in Stone. This role will include working with a variety of different students...

  • Finance Assistant

    4 weeks ago

    Stone, United Kingdom Hawk 3 Talent Solutions Full time

    Finance Assistant Location: Stone   Job type: Permanent Hours: Monday to Friday 40 hours per week, hybrid model Salary: Up to £30,000 per annum DOE  Our established client in Staffordshire is seeking an ethustiastic and driven Finance Assistant to join their team on a permanent basis.  Duties & responsibilities: Sending and paying invoices,...

  • Finance Assistant

    2 days ago

    Stone, United Kingdom CV-Library Full time

    Finance Assistant Location: Stone   Job type: Permanent Hours: Monday to Friday 40 hours per week, hybrid model Salary: Up to £30,000 per annum DOE  Our established client in Staffordshire is seeking an ethustiastic and driven Finance Assistant to join their team on a permanent basis.  Duties & responsibilities: Sending...

  • Teaching Assistant

    3 months ago

    Stone, United Kingdom Academics Ltd Full time

    Are you considering a career in education and possibly becoming a primary teacher? Do you want to make a difference to young people's lives, inspiring them to achieve and realise their true potential? Have you got a passion to become a teaching assistant?This is a fantastic platform for aspiring teachers to gain valuable experience as a teaching assistant in...

  • Teaching Assistant

    3 months ago

    Stone, United Kingdom Academics Ltd Full time

    Are you considering a career in education and possibly becoming a primary teacher? Do you want to make a difference to young people's lives, inspiring them to achieve and realise their true potential? Have you got a passion to become a teaching assistant? This is a fantastic platform for aspiring teachers to gain valuable experience as a teaching...

  • Senior Health Care Assistant Nights

    3 months ago

    Stone, United Kingdom Meridian Full time

    Meridian Health are looking for experienced Senior Care Assistants for permanent night positions in Stone, Staffordshire. These permanent roles offer a pay rate of £3.02 per hour Hours are 8pm - 8am on a rolling rota of 3 shifts on 3 shifts off. You must have Senior experience, be a team leader and have knowledge of CQC regulations in a residential...

  • Senior Health Care Assistants

    4 months ago

    Stone, United Kingdom Meridian Full time

    Meridian Health are looking for experienced Senior Night Care Assistants for permanent positions in Stone, Staffordshire. These permanent roles offer a pay rate of £13.02 per hour / £28,435 per annum. Hours are 8pm - 8am on a rolling rota of 3 shifts on 3 shifts off. **Excellent rewards & benefits including**: An hourly rate of pay that is significantly...

  • Finance Assistant

    4 weeks ago

    Stone, United Kingdom Hawk 3 Talent Solutions Full time

    Finance Assistant Location: Stone  Job type: PermanentHours: Monday to Friday 40 hours per week, hybrid modelSalary: Up to £30,000 per annum DOE Our established client in Staffordshire is seeking an ethustiastic and driven Finance Assistant to join their team on a permanent basis.  Duties & responsibilities:Sending and paying invoices, chasing late...

  • Made Café Assistant

    4 months ago

    Stone, United Kingdom MADE @ Moddershall Oaks Country Spa Retreat Full time

    MADE Wellness Centre Based at Moddershall Oaks Country Spa Retreat ABOUT MADE: The concept of MADE is to ‘create a happier, healthier everyday life through discovery, encouragement & positivity’. Redefining healthy, we are building an inspiring team of MADE ambassadors who will encourage our customers to embrace healthier choices. We will showcase a...

  • Finance Assistant

    1 week ago

    Stone, Staffordshire, United Kingdom Safer Hand Solutions Ltd Full time

    Finance AssistantWe are seeking a highly organized and detail-oriented Finance Assistant to join our team at Safer Hand Solutions Ltd. As a Finance Assistant, you will play a crucial role in supporting our Finance Manager in handling various financial tasks, ensuring accurate data entry, and preparing financial statements.Key Responsibilities:Set up and...

Contact Centre Assistant

3 months ago

Stone, United Kingdom Staffordshire Fire and Rescue Service Full time

A temporary opportunity has arisen to join our Contact Centre, based at our Staffordshire Fire & Rescue Service Headquarters site, Stone, Staffordshire.

**Salary: Grade 4 (£23,893 - £25,979)**

Hours: Part-time 15 hours a week -worked

**Location**: Based at SFRS Headquarters, Pirehill, Stone, Staffs, ST15 0BS

**Status**:Temporary (to be reviewed after 3 months)

**About the role**:
Our Contact Centre provides an efficient and effective single point of contact call-handling service, and front-of-house reception function. The post holder will be required to manage requests and direct enquiries from visitors, partner agencies and members of the public. They will be an integral part of the team and deliver all aspects of the role.

**Duties to include**:

- To provide excellent customer service when welcoming visitors to site and managing enquiries. Present and maintain a positive impression of Staffordshire Fire & Rescue Service to both internal and external customers.
- Maintain accurate databases via data entry onto Service systems, in line with data protection and data security protocols.
- Liaise with our Service Delivery Groups and the Central Prevent and Protect Team (CPP), to support an end-to-end referral process.
- Provide management information and reports as required, ensuring that confidential and sensitive information is secure at all times and that performance measures are maintained.
- Provide administrative assistance utilising Microsoft Office, to manage multiple diaries and carry out general office duties.
- Liaise with internal and external partners in order to book facilities, ensuring all relevant requests appertaining to the booking are recorded via the relevant systems.
- Maintain data entry service for catering services, including management of food vouchers, cost coding for re-charging for both internal and external departments, liaison with Finance team for external invoices.
- Management of HQ mail, preparing internal mail ready for collection and distribution, and resolving any mail issues.
- Source and book the best fare for the appropriate rail journey for internal staff, and liaise with Finance regarding the correct charging.
- Fire Incident Controller for HQ fire evacuation, liaising and communicating with the Officer In Charge
- To perform any other duties comparable to level of responsibility, as may be required.

**Person Specification**:
**Essential**
- At least two years’ experience of administrative systems.
- Excellent numeracy and literacy skills.
- Proven experience of inputting accurate and sensitive data, whilst communicating with customers on the telephone.
- Excellent communication, listening and interpersonal skills.
- Able to deal with challenging situations in a positive and productive manner.
- Experience of using a range of Microsoft Office packages.
- Ability to work alone efficiently using initiative, and meet required deadlines/targets.

**Desirable**
- NVQ Customer Service, or similar qualification
- Experience in a customer service environment.

**Additional Information**:
This vacancy is being advertised internally only.

**To apply, please click on the link to our careers site.**

**Benefits**:

- **Enhanced Annual Leave Entitlement**:

- **Generous Pension scheme**:

- **Access to Onsite Gyms and Fitness Advisor**:

- **Free Parking at most sites**:

- **Enhanced Maternity Package**:

- **Flexible Working Scheme**
- **As ‘One Service’ across Staffordshire, we know that Diversity and Inclusion help us improve our decision making, encourage creativity and embrace innovation so all our people can thrive.**_

**Job Type**: Temporary contract
Contract length: 12 months

Pay: From £23,893.00 per year

**Benefits**:

- Additional leave
- Company pension
- Free parking
- On-site parking
- Sick pay

Schedule:

- Monday to Friday

Work Location: In person

Application deadline: 20/06/2024