Concierge Porter
5 months ago
**Additional Information** Salary: £24689.60 per annum.
**Job Number** 24075644
**Job Category** Rooms & Guest Services Operations
**Location** Sheraton Grand Hotel & Spa Edinburgh, 1 Festival Square, Edinburgh, Scotland, United Kingdom VIEW ON MAP
**Schedule** Full-Time
**Located Remotely?** N
**Relocation?** N
**Position Type** Non-Management
***
We are currently recruiting for a **Concierge Porter** to join our award winning Concierge team at the** Sheraton Grand Hotel & Spa.**
Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest banqueting and meeting facilities of any hotel in Edinburgh with a capacity of up to 500 along with our One Square Restaurant and bar.
This role plays an integral part in the guest experience by offering assistance to guests with Concierge services including entertainment/dining bookings, sending and receiving courier packages, assisting with luggage and directing guests within and outside of the Hotel. To answer guest questions and resolve issues whilst exceeding expectations at all times.
**This key team member is responsible for**:
- Knowing regular guest names and requirements
- Accurate knowledge of hotel facilities and services
- Answer guest questions and resolve guest problems
- Know the names, functions and locations of the Management Team
- Be aware of daily functions, events, VIP and group arrivals
- To carry out any other duties as required
**Requirements**:
- Great Customer Service Skills - Must enjoy guest interaction, be able to anticipate guest needs and maintain a positive and professional attitude at all times.
- Must be able to maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests.
- Must be a Team Player - Demonstrate experience of building positive working relationships and promoting team spirit.
- Essential Computer Skills - Knowledge of Opera is preferred, Microsoft Word and Excel is essential.
- Valid UK Driving Licence
**So why work for the world’s largest hospitality company?**
- A competitive salary plus free meals whilst on duty.
- 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (pro rata) after further service
- Worldwide employee and friends & family hotel room rates plus a free overnight stay with Spa access (for you and a plus 1) on the night of your induction
- 50% off all F&B outlets within the hotel and 20% F&B discount in other Marriott hotels
- Discounts off your supermarket shop, other shopping and experiences through our Marriott Benefit Hub
- 50% off Spa Treatments and £50 gym membership within our One Spa
- 24/7 and employee healthcare plan with access to Mental Healthcare first aiders
- Refer a friend to work with us and receive a £500 bonus
- Opportunities for career progression and to transfer around the world plus opportunities to get involved in our charitable and community activities
- Many more benefits however most importantly, we’ll help you grow, and develop you as an individual
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._
When you join the Sheraton family, you become a member of its global community. We’ve been a place to gather and connect since 1937. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We invite, we welcome, and we connect guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver a meaningful guest experience, we encourage you to explore your next career opportunity with Sheraton. Join us on our mission to be ‘The World’s Gathering Place’. In joining Sheraton Hotels & Resorts, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
-
Concierge Porter
5 months ago
Edinburgh, United Kingdom Sheraton Grand Hotel and Spa Full timeWe are currently recruiting for a **Casual Concierge Porter** to join our award winning Concierge team at the Sheraton Grand Hotel & Spa. This is a zero hour contract, perfect for those looking for some more hours over the summer **Sheraton Grand Hotel & Spa is one of Scotland's leading 5 star hotels. As the largest 5 star hotel, we also have the biggest...
-
Guesthouse Concierge
5 months ago
Edinburgh, United Kingdom Hotel Around Town Full time**Job description: Guesthouse Concierge** **Reporting to**: On-shift Guest Services **Hours of work**:4-6pm Monday to Friday **About the position**:As the Guesthouse Concierge, you will play a pivotal role in ensuring the security and seamless functioning of our establishment. You will take charge of building safety and report issues promptly to maintain...
-
Concierge Porter
5 months ago
Edinburgh, United Kingdom Hilton Full timeConcierge Porter The stories begin here, at The Caledonian: Standing proudly at the West End of Princes Street, and known locally as the “Caley”, The Caledonian is one of Edinburgh's most iconic landmarks. This former Victorian railway-building hotel nestles in the shadow of the Edinburgh Castle, with its reputation for excellence has attracted...
-
Night Porter
5 months ago
Edinburgh, United Kingdom Rocco Forte Hotels Full time**Night Porter**: Permanent The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will...
-
Concierge (Self Employed, Weekends)
5 months ago
Edinburgh, United Kingdom Hotel Around Town Full timeAs the Guesthouse Concierge, you will play a pivotal role in ensuring the security and seamless functioning of our establishment. You will take charge of building safety and report issues promptly to maintain our high standards of service and guest satisfaction. You will actively engage in team communication, collaborating with the Guest Services team and...
-
Night Porter
5 months ago
Edinburgh, United Kingdom Rocco Forte Hotels Full timeThe Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Do you know your city like...
-
Guesthouse Concierge
5 months ago
Edinburgh, United Kingdom Hotel Around Town Full timeConcierge for Prestigious Guest Houses **Position**: Concierge (Self-Employed) **Location**: City Centre, Edinburgh **Contracting Company**: Hotel around Town **Overview** **Key Responsibilities** - **Guest Liaising and Check-In Support (10 AM - 10 PM)**: - Assist guests with the self-check-in process. - Lift and transport luggage between the...
-
Luggage Porter
5 months ago
Edinburgh, United Kingdom Rocco Forte Hotels Full time**Luggage Porter**: Casual The Balmoral Edinburgh, Scotland APPLY The Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will...
-
Concierge
5 months ago
Edinburgh, United Kingdom Market Street Hotel Full time**About the role**: We are currently recruiting a full and part-time Concierge/Doorman to join the Front Office Team, offering a personalised service to our guests. **Who we are looking for**: You will be the face of the guest relations team, welcoming all guest to Market Street hotel ensuring guest expectations are delivered and exceeded at all...
-
Luggage Porter
5 months ago
Edinburgh, United Kingdom Rocco Forte Hotels Full timeThe Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Do you know your city like...
-
Luggage Porter
5 months ago
Edinburgh, United Kingdom Rocco Forte Hotels Full timeThe Balmoral is located at Edinburgh’s most prestigious address, No. 1 Princes Street, where the Old Town stops and the New Town begins. Our hotel’s majestic clock defines the city’s skyline and since the day we opened in 1902 it has run three minutes fast to ensure our guests will never miss their train. **The Position** Do you know your city like...
-
Night Porter
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeExperience the Art of Night PorteringWe are seeking a skilled Night Porter to join our team at 100 Princes Street, a stunning 5-star hotel in the heart of Edinburgh. As a Night Porter, you will be responsible for ensuring the smooth operation of our hotel during the night shift.Key Responsibilities:Welcome guests and ensure their luggage is delivered...
-
Porter Night Shift
2 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeStepping into the Night Shift Role with Us:At Red Carnation Hotels, we're seeking a Night Porter to join our team. As a Night Porter, you'll play a crucial role in ensuring our guests have a seamless experience. Your attention to detail and excellent customer service skills will make all the difference.Key Responsibilities:Welcome guests and ensure their...
-
Night Porter
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeUnlock a World of Opportunities as a Night PorterWe are seeking a highly skilled and experienced Night Porter to join our team at 100 Princes Street, a luxurious 5-star hotel in the heart of Edinburgh. As a Night Porter, you will be responsible for ensuring the smooth operation of our hotel's night-time services, providing exceptional guest experiences, and...
-
Luggage Porter
5 months ago
Edinburgh, United Kingdom Kimpton Full time**We are looking for an authentic and driven Luggage Porter/Door Person (Full-Time) to join us at Kimpton Charlotte Square Hotel and embrace your unique, best self to provide our guests with heartfelt human connections!** - Kimpton Charlotte Square Hotel brings together traditional Edinburgh architecture with an exciting and fresh indoor feel, offering our...
-
Night Porter
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeRole OverviewWe are seeking a Night Porter to join our team at 100 Princes Street, a 5-star hotel in Edinburgh, Scotland. As a Night Porter, you will be responsible for ensuring the smooth operation of the hotel during the night shift, providing exceptional customer service, and maintaining the highest standards of cleanliness and organization.Key...
-
Night Porter
1 month ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeUnlock a World of Opportunity as a Night Porter at Red Carnation HotelsWe are seeking a highly skilled and experienced Night Porter to join our team at 100 Princes Street, our brand-new 5-star hotel in Edinburgh, Scotland.About the Role:Welcome guests and ensure their luggage is delivered correctlyAssist the concierge team with booking taxis and other forms...
-
Night Porter
1 month ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeUnlock a World of Opportunity as a Night Porter at Red Carnation HotelsWe are seeking a highly skilled and experienced Night Porter to join our team at 100 Princes Street, our brand-new 5-star hotel in Edinburgh, Scotland.About the Role:Welcome guests and ensure their luggage is delivered correctlyAssist the concierge team with booking taxis and other forms...
-
Luggage Porter
5 months ago
Edinburgh, United Kingdom Kimpton Charlotte Square Full time**At Kimpton Charlotte Square Hotel, we have an exciting opening to join our team as a Luggage Porter/Door Person** We are looking for someone who can commit to Full-Time, across 5 shifts per week. Being flexible would be a great plus! We are open 7 days a week 365 days a year and need people to work a range of shifts and days - this means we can offer...
-
Night Porter
3 weeks ago
Edinburgh, Edinburgh, United Kingdom Red Carnation Hotels Full timeRole Summary:We are seeking a Night Porter to join our team at 100 Princes Street, a luxurious 5-star hotel in Edinburgh, Scotland.Key Responsibilities:Welcome guests and ensure their luggage is delivered correctly.Assist the concierge team and book taxis and other forms of transport.Answer general guest queries.Assist with Room Service orders and...