Import Specialist

3 weeks ago


Birmingham, United Kingdom ACS Performance Full time

As the **Import Specialist you** will book freight with approved carriers and lines, develop and building relationships to ensure a high level of customer service is provided to clients.
- Take requests and queries and resolve them effectively and efficiently
- Ensure pre-alert documents are on hand prior to vessel arrival
- Prior to the release / delivery of cargo
- Collect all correct documentation
- Secure the payment of cleared funds for:

- COD accounts
- Duty / Vat invoices
- Process supplier invoices
- Maintain customer and supplier spreadsheets
- Ensure that the sales department are aware of client activity and business profitability
- Ensure that the departmental manager is aware of the status of all shipments

To be successful in this role of **Import Specialist** we would love to speak to anyone who has experience of:

- Must have freight forwarding experience in sea freight
- A clear understanding of how duty / VAT is calculated
- Understands when duty is applicable or should be reduced and the documents required to obtain the reduction
- The ability to complete CFSP / Home Use / IP / OP entries
- The ability to instruct a global network of agents, suppliers, shipping lines, hauliers
- The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to detail and a high sense of urgency
- Be commercially aware and able to grow repeat business and develop new opportunities
- The drive to succeed and want to make a contribution to the business
- Be able to travel at short notice when required



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