Training Ground Front of House Operative

2 months ago

Newcastle upon Tyne, United Kingdom Sodexo Full time

Job Introduction
**We’re experience makers.**

And food fanatics. And **we’re hiring.**

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive.

Because at Sodexo Live We’re so much more.

Be part of something **greater.**

At Sodexo, we create a vibrant, warm welcoming atmosphere where we place our customers at the heart of everything we do. We believe that venues and events don’t just bring people together, they create exceptional moments and lasting memories

We are looking for a **Front of House Operative** to join us at Newcastle United Football Clubs Training Ground.

**A few things about you**

Our Front of House team is at the heart of everything we do, so it’s important that fantastic customer service is always at the forefront If you are a friendly, and approachable individual with great communication skills, this would be the perfect role for you

Main Responsibilities
- To partake in training as required by both legislation and the company.
- To assist with setup prior to player/staff arrival, ensuring all necessary equipment is in place.
- To ensure the preparation of all service areas, the quality of service and standards of hygiene within the catering facility conforms to company standards.
- To ensure the preparatory work for all events is completed in a timely manner.
- To work efficiently and ensure all mis en place, adhering to company working practices.
- To complete any task assigned by a supervisor, working proactively at all times.
- To ensure that player and staff requirements and satisfaction are met throughout the day, with the highest possible level of customer service provided and food and beverage orders taken as required.
- Working in adherence with Food Allergens information and service procedures.
- To remain attentive to players/staff needs, working in a timely manner to minimise any wait times.

**Essential**:

- Ability to remain calm under pressure, and follow instructions.
- Excellent communication skills, with a ‘Can do’ attitude, and ability to work within a team.
- Experience working front of house, with the capability to deliver the highest quality customer service.
- Ability to work efficiently, and thrive within a busy environment.
- The ability to memorise orders

**Desirable**:

- Experience working within sports and leisure/stadia.

About The Company
Sodexo Live
**We’re Experience Makers.**
And go-getters, fanatic foodies, and community pillars.

At** Sodexo Live** build a career where ‘everyday’ is anything but normal. Our experiences are unique, and so are our people. Bring personality, your background, and your desire for delighting others. In return we’ll give you all you need to thrive.

We **Belong** to a team that feels like family, **ACT** with purpose and be inclusive, **Thrive** in our career, while able to **Be Live** in the moment creating exceptional memories.

After giving it all, you’ll return home knowing that you’ve played your part in creating a truly unforgettable moment.
Because at Sodexo Live we’re so much more.

Be part of something **greater**

**Why choose Sodexo Live -**

At **Sodexo Live** we believe in making every moment count, for the guests we serve and for our team members. We take pride in crafting exceptional events at the most prestigious venues on the planet, making every event a positive story worth telling. Whether at high-profile sports venues, cultural destinations, corporate events or once-in-a-lifetime social functions, you won’t just craft the momentyou’ll be immersed in the action. As part of the Sodexo Live team, you belong to something greater. You bring people together and make a real impact in local communities through the power of shared experiences. You have the opportunity to gain the skills to thrive for a long-term career with a team that is inclusive and always ready to embrace the moment.

Globally **Sodexo Live **contributes to the success of events such as Royal Ascot, the Tour de France, the Rugby World Cup and soon the Paris 2024 Games, and showcases exceptional venues such as the Eiffel Tower Restaurants, Bateaux Parisiens, Yachts de Paris, the Royal Academy of Arts in London, the Museo del Prado in Madrid, the Hard Rock Stadium, the Scottish National Gallery, and the Hollywood Bowl in Los Angeles.

Other venues in the UK include Bateaux London, Fulham FC, the ACC Liverpool, and Edinburgh’s magnificent Signet Library.

**Sodexo Live** is part of Sodexo which provides catering, facilities management, employee benefits and personal home services to 100 million consumers daily in 56 countries. At Sodexo we believe in the difference a day makes. That’s why we are proud to focus on people’s essential needs: we see them as key to improve the quality of life. We know that by focusing on the tangible, the real, the concrete improvements, day a

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