Ground Operations Training Supervisor: Newcastle

4 weeks ago


Newcastle upon Tyne, United Kingdom Jet2.com and Jet2holidays Full time

Permanent
- 40 Hours

**Salary**
- Excellent

**Country**
- U.K

**What you will be doing...**
- Join
- **Ground Operations Training Supervisor** and help us send our all-important customers on holiday
- At
- **VIP Service** to our customers. Building on our established operation at
- **Newcastle Airport,** we are now expanding our in-house
- **Training Teams **to allow us to fully manage our service delivery and ensure we deliver a fantastic service to our customers each and every time**What will you do as a Ground Operations Training Supervisor?**
- Provide s**upport, coaching and mentoring** to a team of trainers within Newcastle Airport
- Manage and monitor the **performance o**f your trainers and training activities
- Work with local management and planning teams to identify training needs and create **robust training plans** to deliver the skills necessary for the operation
- ** Monitor** the progress, delivery and completion of training plans and undertake reviews
- Attend meetings and events as required - these include monthly training reviews, local management meetings, remote meetings and training conferences.
- Support the **design and development **of initial and recurrent training and produce **reports** for training engagement and compliance
- This is a varied and fulfilling role and will play a vital part in ensuring we achieve our Safety and Customer Satisfaction targets.**What Can We Offer You?**

We have been recognised as one of the Top 50 Best Places to Work in the UK on Glassdoor and offer our valued colleagues a range of benefits including:
- Excellent salary plus annual pay review
- Generous Discretionary Profit Share Scheme
- Free Car Parking
- Free Uniform
- Contributory pension scheme
- 3 x Salary Life Assurance
- 34 days holiday entitlement per annum (pro rata dependent upon contracted hours)
- Option to buy and sell annual leave
- Cycle to Work Scheme
- Career progression opportunities
- Access to Mental Health First Aiders
- Employee Assistance Programme including professional counselling
- Recommend a Friend scheme (£250 for successful referrals)
- Many retail discounts on travel and leisure, health, & wellbeing, eating out, shopping & lifestyle
- This role is available on a
- **40 hour per week permanent contract **basis. Working hours are Monday
- Friday with flexibility to support the operation as required.- **supervising teams of trainers or operational colleagues **and will have the ability to effectively to share your knowledge and embed learning as well as be able to engage and influence others. You will be
- **passionate about training and developing others **and be able to
- **utilise data and analyse trends** within reporting.-
**Division**

**Careers With Us**
- Airline

**Careers Dept**
- Operations

**Careers Team**
- Ground Operations - Central Support

**Business Area**
- Ground Operations Uk

**Team**
- Ground Ops Training UK



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