Hire Controller

6 days ago

Wellingborough, United Kingdom Hitec Full time

The Opportunity: Hire Controller

Contract: Permanent

Location: Cannock

Established in 1986, Hitec Lift Trucks was founded by two guys in overalls with a bright idea; to locally offer a fully comprehensive range of services and products to suit almost anyone’s materials handling requirements. Over the years, Hitec sourced a broad range of long and short term hire equipment and a handpicked team of expert engineers. Since 2018, Hitec was acquired by the The Briggs Equipment Group who are a leading provider of asset management and maintenance solutions across the UK and Ireland. If you don’t feel like you meet all of the role criteria outlined below please don’t let that discourage you from applying.

**The Impact you will have**:

- Coordinate quotes to customers in line with the current price list ensuring they have the right price for the right equipment
- Complete and send hire agreements to customers for signing prior to delivery
- Plan transport and workshop requirements in line with agreed SLA’s
- Develop close relationships with the sales teams to ensure regular contact to customers is maintained and the complete Hitec offering is exposed.
- Create accurate invoicing for all hire transactions and additional revenue transactions
- Initiate the Customer Concern process when necessary to ensure customer satisfaction.
- Ensure STH Developers have visibility of all quotes to enable them to maximize the Briggs offering and increase the conversion of won orders.

**What will help you to excel in this role**:

- A passion for customer service
- The ability to communicate effectively
- Able to work as part of a team or independently
- Able to prioritise your work and deal with multiple assignments
- High levels of IT literacy

**What you can expect from us**:

- Negotiable base salary
- Future development and career opportunities
- Contributory pension scheme with employer contributions up to 6%
- Profitshare bonus based on business performance
- Paycare and eyecare health scheme
- High street discounts

**What’s next**
- Not sure if this is the right role for you? Please feel free to visit the careers page on our website and send us your CV speculatively for a member of the team to review
- If you require any reasonable adjustments to assist you in the interview process, then please contact a member of the Recruitment team and inform them prior to attending so we can ensure these are met

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