Patient Care Coordinator

5 months ago

Addlestone, United Kingdom Sync Dental Full time

**Patient Care Coordinator**

**Position Summary**:

- Assists in maintaining patient flow throughout the practice.
- Assisting patients booking in specialist treatment such as periodontal consultations, CT Scans, endodontic treatment.
- Confident with a patient facing role with involves creating strong patient relationships.
- Coordinate high-end treatment plans and ensure a smooth patient journey.
- Provide in-depth information on available treatments, payment plans, finance options, dentist availability and appointment options.
- Assist in the development of treatment plans when needed.
- Other duties as assigned by management.

**The Role**:
Sync Dental is a fast growing, well-established dental group offering both private and NHS services. The treatments we offer range from hygiene visits and general dentistry to orthodontics, implants, endodontics, periodontics, oral surgery, composite bonding and more.

The Patient Care Coordinator role is an office-based role. Based in our main office in Addlestone, Surrey, however due to the nature of the position it does involve travelling to our other dental centres based in Surrey. The other sites are based in Chertsey, Parkside (Goldsworth Park), Pyrford and West Byfleet.

Five days a week, Monday to Friday with an occasional Saturday.

**Required Skills**:

- Ability to work independently with mínimal supervision.
- Ability to work with others in a team environment, including practice managers, nurses, and dentists.
- Ability to work with various software programs including Word, Excel, Outlook, and Dentally/SEO.
- Knowledge with various editing softwares such as Canva and Photoshop.
- Ability to multi-task in a fast-paced environment.
- Strong verbal communication skills along with a professional demeanour.
- Ability to work under pressure and meet deadlines.
- Strong organisational skills with ability to prioritise workload.
- Ability to work under pressure and meet deadlines.

**Job Types**: Full-time, Permanent

**Salary**: £25,999.00-£34,000.00 per year

**Benefits**:

- Company events
- Company pension
- Employee discount
- Free parking
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme
- Commission pay
- Performance bonus
- Tips
- Yearly bonus

Ability to commute/relocate:

- Addlestone, Surrey: reliably commute or plan to relocate before starting work (required)

**Experience**:

- patient facing: 1 year (required)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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