Omnichannel Transformation

About Astellas:
At Astellas we are a progressive health partner, delivering value and outcomes where needed.

We pursue innovative science, focussing initially on the areas of greatest potential and then developing solutions where patient need is high, often in rare or under-served disease areas and in life-threatening or life-limiting diseases and conditions.

We work directly with patients, doctors and health care professionals on the front line to ensure patient and clinical needs are guiding our development activities at every stage.

Our global vision for Patient Centricity is to support the development of innovative health solutions through a deep understanding of the patient experience. At Astellas, Patient Centricity isn’t a buzzword - it’s a guiding principle for action. We believe all staff have a role to play in creating a patient-centric culture and integrating an awareness of the patient into our everyday working practices, regardless of our role, team or division.

We work closely with regulatory authorities and payers to find new ways to ensure access to new therapies. We deliver the latest insights and real-world evidence to inform the best decisions for patients and their care-givers, to ensure the medicines we develop continue to provide meaningful outcomes.

Beyond medicines, we support our stakeholder communities to drive initiatives that improve awareness, education, access and ultimately standards of care.

About This Job:
As a key member of the OSO Leadership Team, you will collaborate with various stakeholders, including Global Brand Teams, Affiliate leadership teams, and others.

As the Omnichannel Transformation & Adoption Lead, you will collaborate with, coach project leads and cross-functional teams concurrently across multiple projects. Your primary goal is to drive omnichannel transformation at scale by employing effective, holistic change strategies that ensure optimal implementation, adoption, and value delivery. In this new role, you will integrate change management principles and capabilities, establishing repeatable and standardized implementation methodologies across all transformative programs.

Working with the Commercial Capabilities (ComC) teams and integrated as part of the Omnichannel Strategies and Operations (OSO) organization, you will succeed by influencing program and project delivery while assessing and helping overcome barriers to success. The scope of this role extends across local and global teams, functions, and business units, operating in a fast-paced and highly collaborative environment that demands a high level of emotional intelligence.

You will be part of an inclusive team that works to develop innovative therapies for patients.

Hybrid working:
At Astellas, we recognize that our employees enjoy having a balance between their professional and home lives. We are proud of our hybrid approach which empowers you to have flexibility on whether to work from home or in the office.

Key Activities for this role:

- Accountable for monitoring interdependences and providing a holistic view to leadership for multiple change programs within OSO and possibly Commercial Capabilities (ComC), at times with overlapping and competing timelines.
- Introduce a consistency in approach to change, aligned with Astellas Transformation Office.
- Responsible for ensuring new initiative and technology programs are delivered utilizing newly developed and high-impact change approach through close partnerships with program leads.
- Accountable, in partnership with project leads, for the ultimate adoption of program and project initiatives by providing in-depth change management expertise and direction.
- Drive the impact of the organization for change, in full alignment and coordination with Capabilities, Learning and development, identify key stakeholders, and prepare strategies for risk mitigation.
- Lead the strategic needs of the broader global commercial business and partner with OSO business peer leaders to support collaboration and solutions.

Essential Knowledge & Experience:

- Extensive professional experience within pharmaceuticals, healthcare, and/or multinational corporation with global operations and local footprint.
- Significant change management and transformation experience including communications, user experience, coaching, and training.
- Demonstrated success in driving complex, multistakeholder projects and initiatives, working across significant scale and complexity with multiple cultures and a matrix operating environment.
- Experience in pharma operations, and/or brand marketing including digital strategy, digital marketing, and other multi-channel and content delivery roles.
- Demonstrated problem-solving ability and experience working across complex negotiation and other process-related delivery models.

Educations/Qualifications:

- Advanced degree in science or equivalent.

Additional Information:

- This is a permanent full-time position.
- Loca