Warehouse Supervisor

Overview:
Americold, is dedicated to delivering fresh and frozen food handling solutions through our international facility network using local market knowledge with a focus on customer care and sustainability. Driven by an entrepreneurial spirit and respect for its rich heritage. Our culture is characterised by integrity, teamwork, customer service, giving back, accountability. We are passionate about what we do, and we want to provide the highest quality of service to our customers and a great working environment to our staff. We value our employees’ contributions to the business and give them the space to grow personally and professionally with the company

Qualifications:

- Previous warehousing experience (essential)
- Team Player
- Ability to positively influence and communicate to others
- Diplomatic
- Assertive, alert and proactive
- Self-awareness and self-management
- Customer service driven
- Ability to work efficiently across all areas of the warehouse
- Ability to operate in a fast moving organisation
- Ability to openly and contructively challenge
- Ability to effectively problem solve

**Responsibilities**:
**Shift Planning**
- Understanding the daily plan to support the preparation and coordination of labour and resource.

**Work Management**
- Coordinate the daily activity for designated zones. Ensure all work/movements(i.e., bookings, vehicle movements, Vas work, internal work) are dealt with in the set timeframes and all systems updated accordingly.
- Ensure allocated staff are distributed in line with their skill level and trained ability to acheive the daily plan.
- Raise any equipment concerns (i.e., MHE, scanners, printers etc.) to the Zone Manager, with the relevant details of what is required and why.
- If activity deviates from the current plan (vehicle no-shows etc) highlight downtime to the Zone Supervisor Level 2 so labour can be redistributed.
- Actively step up when Zone Supervisor Level 2 is not present.

**Performance Management**
- Keep Zone Supervisor Level 2 regularly updated on any staff concerns, including; under performance, attitude, behaviour and non-conformity. Support with corrective action where appropriate.
- Ensure H&S, Quality and Food Safety compliance requirements/standards are met. Directly challenge unacceptable behaviours and support corrective action where appropriate.

**Housekeeping & Equipment Management**
- Promote and ensure a clean and tidy work environment.

**Claims Management**
- Assist in the delivery of SOPs/SSOWs and training when required.

**Working hours**:
4 on 4 off (7pm - 7am)