Claims Handler

4 weeks ago

Lincoln, United Kingdom HomeLet Full time

Job Advert

HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.

The purpose of this role is to manage the process of claims from instruction through to finalisation and closure effectively. Providing advice and support throughout claims to agents in a timely manner and seeking advice from Legal Partners to ensure legal obligations are met and Insurer costs are minimised as far as possible. Taking a pro-active and “hands on” approach to claims handling whilst embracing Barbon’s Vision and Values.

**Key Responsibilities**

Claims Handling:

- Adhere to all relevant policies, Standard Operating processes, regulatory and business service level agreements.
- Input, assess & manage a portfolio of claims, storing the relevant documents and evidence on the corresponding systems for audit purposes.
- Undertaking detailed fact finds, paying great attention to detail, thereby highlighting any barriers which may prevent the claim from progressing.
- Making every effort to pursue tenants and guarantors for unpaid rents where possible in a professional and empathetic manner.
- Accurately manage & calculate financial payment requisitions as part of the claim ensuring payments are made to the policy holder efficiently with relevant tracking & recording in place.
- Manage customer relationships effectively to ensure the claim progresses efficiently and maintain an accurate claim ledger.
- Escalate where appropriate any fraud indicators highlighted from fraud measures in place.
- Carry out any other tasks that may be required of you from your line manager.

Legal Activities:

- Serve legal notices to the tenant tailored to their circumstances and in line with current legislation to regain possession of the property as efficiently as possible whilst managing and escalating any associated risks.
- Collaborate with Ligation Team and In House Solicitors to ensure that the legal service provided is robust, low risk and efficient.

**Qualifications**:

- 3 GCSEs at grade C or above, including English and Maths

**Knowledge/ **Experience**:

- Administrative and customer service experience

**Further information**

As well as a competitive salary we offer the following benefits
- Competitive holiday allowance with the annual option to buy additional days
- Death in Service benefit of x4 salary
- Company pension scheme
- Enhanced maternity and paternity leave packages
- A flexible benefits package which allows you to add additional benefits to your overall package
- Our benefits portal offers discounts on technology & electronics, cinemas, restaurants, days out, mortgage advice, travel and many more
- Referral schemes
- Discounted rates on PIB products
- We offer a first-class employee benefits and welfare package to support our employees with financial management, cycle to work scheme, counselling support, health screening, will writing, menopause support, books, stopping smoking and much more
- If supporting the local community, engaging with charities and having the opportunity to ‘give something back’ interests you, you have the opportunity to take an extra day to support this with a Volunteering day.
- We also offer a wide range of discounts including a kids pass - giving you discount to over 4500 attractions and activities, discounts at hairdressers and beauticians, climate change projects with lots of other options to choose
- PIB has a comprehensive learning & development framework, including professional study options and apprenticeships which are available to all employees, and which will support your career development
- PIB Group are committed to improving their environmental impact in a responsible way. From the individual actions that our colleagues take every day through to installing the right facilities across our premises, there are many measures in place to help reduce PIB’s carbon footprint.

We are an equal opportunities employer, committed to hiring a diverse and inclusive workforce. We do not discriminate on the basis of race, colour, gender, religion, disability, age, sexual orientation or any other characteristic protected by law.

  • Claims Handler

    1 week ago

    Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    HomeLet is looking for a Claims Handler to join their dynamic and customer-focused team. If you are interested in a role where collaboration is key, and working together to deliver ambitious objectives is part of the daily routine, this might be the perfect fit for you. The company takes pride in its strong internal progression culture.The main...

  • Claims Handler

    2 weeks ago

    Lincoln, United Kingdom Reflect Recruitment Group Full time

    Claims Handler I am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb results Be organised Able to multitask, dealing with several, cases at any one...

  • Claims Handler

    1 week ago

    Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    HomeLet is seeking a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where teamwork is key to achieving ambitious objectives, we take pride in our culture and internal progression opportunities.The main responsibility of this role is to oversee the claims process from start to finish.

  • Claims Handler

    2 weeks ago

    Lincoln, United Kingdom Reflect Recruitment Group Full time

    Claims Handler I am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb results Be organised Able to multitask, dealing with several, cases at any one...

  • Claims Handler

    2 weeks ago

    Lincoln, United Kingdom Reflect Recruitment Group Full time

    Claims Handler I am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb results Be organised Able to multitask, dealing with several, cases at any one...

  • Claims Handler

    4 weeks ago

    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    4 weeks ago

    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    3 weeks ago

    Lincoln, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.The purpose of this role is to manage the...

  • Claims Handler

    4 weeks ago

    Lincoln, United Kingdom Ethos Broking Full time

    **Claims Handler - Lincoln - ARDEV868204** Are you someone who thrives in the Insurance Industry? We’re on the hunt for a talented Claims Handler who uses their knowledge and experience of the Insurance Industry to build strong and trusted client and customer relationships. Is a successful careerwithin a growing business full of opportunity, where you...

  • Claims Handler

    1 week ago

    Lincoln, Lincolnshire, United Kingdom Reflect Recruitment Group Full time

    Claims HandlerI am seeking a superb claims handler to join my client already successful team based on the out skirts of Lincoln, my client is established within their industry with an excellent reputation, you will be part of a highly regarded team who achieve superb resultsBe organisedAble to multitask, dealing with several, cases at any one timeAble to...

  • Claims Handler

    2 weeks ago

    Lincoln, United Kingdom Bell & Co Recruitment Full time

    A growing Insurance Brokerage in Lincoln have an opportunity for a Claims Handler, to support Commercial and some HNW clients. This is a great role with a reputable independent broker who are expanding their Claims department to assist a selection of new clients they've secured over the past 12 months. Daily Responsibilities: - You will play an important...

  • Motor Claims Customer Service Administrator

    3 weeks ago

    Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction...

  • Claims Handler

    3 weeks ago

    Lincoln, Lincolnshire, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression. Check below to see if you have what is needed...

  • Senior Motor Claims Handler

    2 months ago

    Lincoln, United Kingdom Select Full time

    Are you ready to take the helm in the dynamic world of claims management?  As a Senior Motor Claims Handler, you’ll be at the forefront of ensuring smooth and efficient resolution for our clients.  We’re seeking individuals who not only possess the necessary expertise in claims management but also exhibit a dedication to putting the customer first.Your...

  • Senior Motor Claims Handler

    6 hours ago

    Lincoln, Lincolnshire, United Kingdom Select Full time

    Are you ready to take the helm in the dynamic world of claims management? As a Senior Motor Claims Handler, you'll be at the forefront of ensuring smooth and efficient resolution for our clients. We're seeking individuals who not only possess the necessary expertise in claims management but also exhibit a dedication to putting the customer first.Your Role:As...

  • Claims Handler

    4 weeks ago

    Lincoln, United Kingdom PIB Group Full time

    Claims Handler Lincoln HomeLet Full time Permanent HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal...

  • Motor Claims Customer Service Administrator

    2 months ago

    Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction...

  • Motor Claims Customer Service Administrator

    2 days ago

    Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Our employees are our most valuable asset, we ensure that they are fully prepared and supported in doing their roles to the best standard possible, with our comprehensive induction...

  • Claims Handler

    4 weeks ago

    Lincoln, East Midlands, United Kingdom HomeLet Full time

    HomeLet are looking for a new Claims Handler to join their dynamic and customer-focused team. With a key focus on collaboration, where this is embraced on a daily basis to work together to deliver on our ambitious objectives, we are really proud of the culture we have and pride ourselves on internal progression.Check below to see if you have what is needed...

  • Motor Claims Administrators

    1 week ago

    Lincoln, United Kingdom Optima Claims Ltd Full time

    Optima Claims specialises in working with commercial insurance brokers and insurance companies to help business road users get back on the road following road traffic collisions. Main responsibilities include: - Acting as first line of support to our clients following road traffic incidents - Speaking to customers and their representatives - Liaising with...