Front of House Assistant/ Supervisor

5 months ago

Ilfracombe, United Kingdom Ilfracombe Aquarium Full time

_**Overview**_
- **All applicants**_ **to ideally be happy, spirited, friendly and approachable. Have energy and enthusiasm and a desire to be part of a friendly motivated team to cope with the busy and dynamic environment.**
- **Front of House Supervisor position **_This person is responsible for overseeing and being wholly involved in the daily operations of the front of house/reception area comprising of aquarium admissions, cafe, & shop.

The chief responsibilities and objectives will involve pre-planning of staffing, supplies and overseeing all aspects of the area to ensure an inviting environment for visitors, provide smooth operations and ensure an enjoyable and fulfilling visitor experience. This key leadership role requires excellent communication and motivational skills with both staff and customers. organisation and dynamism - able to multi - task and problem solve calmly in a fast - paced environment. Attention to detail.
- **Supervisor duties include **_
Outside; preparing the area, setting up appropriate cafe furniture and equipment to ensure as inviting an area for visitors as possible according to the weather conditions. Inside; Preparing the café for the day’s demands including overseeing the coffee machine. Maintaining presentation of shop and general environment again to provide and maintain as inviting and fulfilling visitor environment as possible. Engaging with other staff members, offering direction and ongoing support. Once open; meeting and greeting guests, answering phone enquiries. Mucking in; getting involved in all areas whilst maintaining good communications and displaying leadership skills with colleagues. Overseeing smooth operations whilst planning ahead with stock and general display. Ordering of supplies and carrying out a thorough close down and cleaning in preparation for the following day.
- **General Requirements include **_To set a good example to the staff in all areas. Being prepared to set and maintain the highest of standards of care and attention to detail.
To be willing to work hard and prioritise work direction according to customer demand, whether it be in the café, shop or admission area.
To supervise other front of house staff, ensuring the development of exceptional customer service at all times.
Communicate with other areas or personnel to ensure smooth operations and guest satisfaction.
To report to the manager of the aquarium, working closely with them to ensure all management and customer needs are met..
- **Front of House Assistants **_These persons are responsible for supporting the supervisor/manager in carrying out the above responsibilities effectively and achieving the key objectives. They will be wholly involved in the daily operations of all areas within the front of house/reception area.
- **Duties include **_Overall; being respectful and willing to follow instructions and guidance of management and duty supervisor. Outside; preparing the area, setting up appropriate cafe furniture and equipment to ensure as inviting an area for visitors as possible. Inside; preparing food and café infrastructure including coffee machine. Maintaining presentation of shop and general environment again to provide as inviting and fulfilling visitor environment as possible. Engaging with duty staff and offering ongoing support. Once open; meeting and greeting guests, answering phone enquiries. Mucking in - getting involved in all areas where required whilst maintaining good communications with staff colleagues. Assisting in smooth operations whilst planning ahead with stock and general display. Carrying out a thorough close down and cleaning in preparation for the following day.
- **General Requirements include**_

To set a good example to other staff in all areas. Being prepared to set and maintain the highest of standards of care and attention to detail.
To be willing to work hard and prioritise. To get involved with any of the 3 areas, which is the café, shop or admissions, according to supervisor requirements and demand.
To be willing to develop personal skills in all areas including the development of exceptional customer care.
Communicate with other areas or personnel to ensure smooth operations and guest satisfaction.
- **Skills:Supervisor**_
Excellent communication skills, both verbal and written
Strong leadership abilities with the ability to motivate, inspire and support a team. Exceptional customer service skills in order to maintain positive visitor experiences. To have had previous cafe experience and barista skills would be preferable.
Strong problem-solving skills with the ability to handle difficult situations calmly and professionally
Attention to detail and ability to multitask in a fast-paced environment with energy and enthusiasm.
- **Skills: Front of House Assistant**_ Good communication skills Ability to work hard, follow instructions and to use initiative when required. To have had cafe work experience and ideally be barista trained.

*

  • Live-in House Keepers

    5 months ago

    Ilfracombe, United Kingdom Trimstone Manor Country House Hotel Full time

    We are currently seeking a live-in Head Housekeeper/s to join our happy team at seasonal Trimstone Manor Country House Hotel. Accommodation, including most bills, comes with this job for the right person/s. For one or two persons, the main position is permanent, equivalent full-time and full-year and includes paid holiday of four weeks per year. A second...

  • Female Night Care Assistant 3 Nights a Week

    5 months ago

    Ilfracombe, United Kingdom Alban House Full time

    Alban House is a 23 bed residential care home in Ilfracombe that is looking for waking night carers **_Job Summary_** To support our residents in a person centred fashion in a way that empowers them and provides them with a meaningful life. **_Responsibilities_** - To actively support the service user with all aspects of personal care such as dressing,...

  • Care Assistant Full Time

    5 months ago

    Ilfracombe, United Kingdom Alban House Full time

    Job description Alban House is a 23 bed residential care home in Ilfracombe that is looking for experienced carer's to join our friendly team as our residency grows. **_Job Summary_** To support our residents in a person centered fashion in a way that empowers them and provides them with a meaningful life. **_Responsibilities_** - To actively support the...

  • Care Assistant

    5 months ago

    Ilfracombe, United Kingdom Alban House Full time

    Job description Alban House is a 23 bed residential care home in Ilfracombe that is looking for experienced carer's to join our friendly team as our residency grows. **_Job Summary_** To support our residents in a person centered fashion in a way that empowers them and provides them with a meaningful life. **_Responsibilities_** - To actively support the...

  • Care Assistant Full Time

    5 months ago

    Ilfracombe, United Kingdom Alban House Full time

    Job description Alban House is a 23 bed residential care home in Ilfracombe that is looking for experienced carer's to join our friendly team as our residency grows. **_Job Summary_** To support our residents in a person centered fashion in a way that empowers them and provides them with a meaningful life. **_Responsibilities_** - To actively support the...

  • Admin Supervisor

    5 months ago

    Ilfracombe, United Kingdom Royale Group Management Company Limited Full time

    **RoyaleResorts is now hiring - ** **Reception Supervisor based in Devon**, **with a basic salary of £22,857 per annum** RoyaleResorts are a rapidly growing company providing holiday accommodation in some of the most beautiful regions of the UK. We are looking for a Reception Supervisor to oversee the reception function of park to ensure all tasks are...

  • Restaurant Supervisor

    5 months ago

    Ilfracombe, United Kingdom Alfa Leisureplex Full time

    Alfa Leisureplex Group has an opportunity for a** Restaurant Supervisor Live-In **to join the team at** The Imperial Hotel, Ilfracombe.** **Restaurant SupervisorLive-In working hours**: As a** Restaurant SupervisorLive-In** you will work** 30 to 40 hours per week, **including weekends & split shifts. With an hourly rate of** £12.25 - Regardless of...

  • Barista

    5 months ago

    Ilfracombe, United Kingdom Skipper's Full time

    We are looking to grow our team at Skippers, We are looking to hire 1-2 applicants to work our Front of house / Barista position. In this role your responsibilities would be... - Taking customers orders - Prepare and serve a variety of hot and cold beverages, including coffee, tea, and specialty drinks - Operate espresso machines, grinders, and other...

  • Care Assistant

    5 months ago

    Ilfracombe, United Kingdom Susan Day Residential Home Full time

    **JOB DESCRIPTION — CARE ASSISTANT** **Position Held**:Care Assistant **Responsible to: Duty** Manager **Purpose of Position** To provide personal care and support to all our Residents with the upmost dignity and respect always. To promote freedom of speech, choice and inclusion. To ensure personal wellbeing and to promote and support independence as...

  • Delivery Driver

    5 months ago

    Ilfracombe, United Kingdom Slice of Devon Full time

    **Delivery Driver** Slice of Devon is a busy seafood and pizza street food outlet located on Ilfracombe’s scenic harbour front. We’re looking for a reliable part time delivery driver to join our friendly team from now - October. This is a great position for someone 18 years + who has a positive attitude, confidence on the road and a good knowledge of...

  • Team Leader/supervisor

    4 months ago

    Ilfracombe, United Kingdom Combe Homecare Ltd Full time

    **Deputy Manager** **Job description, duties, experience & other details about this type of role.** **Responsible to**: Manager **Responsible for**: Support Workers, **Overall Aim of the Job: _To make the use of care services a positive, timely and rewarding choice._** **By**: - Supporting the Manager in the daily management & running of the Company....

  • Cscs General Labourer

    6 months ago

    Ilfracombe, United Kingdom ITS (Exeter) Ltd Full time

    **Job Type**: Temporary - **Start date**: start date to be confirmed - **Industry**: Construction Trades - **Location**: Ilfracombe - **Level of experience, qualifications & related training**: CSCS - **Duration**: Ongoing CSCS General Labourer required for a highly regarded regional developer that specialises in housing developments. **ITS Building...

  • Customer Service Supervisor- Building Materials

    5 months ago

    Ilfracombe, United Kingdom Pioneering Recruitment Full time

    To assist the area in the on-boarding and development of new accounts; supporting the external team on conversion of live quotes and quote pipelines and the management and development of key accounts. - On-board all new accounts within the area, ensuring that they start and continue to spend - Work with customers and the external sales team to agree and set...

  • Bank Nurse

    5 months ago

    Ilfracombe, United Kingdom Evolve Care Group Full time

    **Life at Edenmore is a Hoot! If you are a night owl and like to keep your days free to do the things that you may not be able to do in the evenings? For example, spending your day studying, quality time with your family if they are at home, get the housework done whilst the house is quiet or to simply have some “you” time. Our care & nursing home...

  • Community Mental Health Support Worker

    4 months ago

    Ilfracombe, United Kingdom Beckcare Homes Ltd Full time

    **For over 20 years we have been providing high quality support, meeting individual’s needs, in a safe, supportive and homely environment. Using our knowledge and resources to meet the highest standards whilst promoting independence and recovery.** **We are looking for individuals to join our friendly team at Beckcare homes. We require people who are...

  • Mental Health Support Worker Ilfracombe

    5 months ago

    Ilfracombe, United Kingdom Beckcare Homes Ltd Full time

    **About us** **For over 20 years we have been providing high quality support, meeting individual’s needs, in a safe, supportive and homely environment. Using our knowledge and resources to meet the highest standards whilst promoting independence and recovery.** **We are looking for individuals to join our friendly team at Beckcare homes. We require...

  • Team Leader

    5 months ago

    Ilfracombe, United Kingdom SUEZ Full time

    **Are you an experienced Team Leader or supervisor, ideally from the recycling or similar processing industry?** When you join SUEZ, you get more than a brand-new role. Your work will help us deliver innovative and environmentally responsible solutions for water and waste management. You will get a chance to help us preserve and restore our planet’s...

  • Police Staff Investigator

    4 weeks ago

    Ilfracombe, United Kingdom CV-Library Full time

    Adecco are pleased to be recruiting for a Police Staff Investigator (PIP 2) to join Devon & Cornwall Police in North Devon - Barnstaple, Bideford, Ilfracombe areas. This role is working Monday - Friday, 37 hours. This is an office based role. It is £18.12 per hour. The police staff investigators role PIP 2 involves investigating serious and complex...

  • Police Staff Investigator PIP2 Specialist

    2 weeks ago

    Ilfracombe, Devon, United Kingdom Adecco Full time

    Job Title: Police Staff Investigator PIP2 SpecialistAdecco is pleased to be recruiting for a Police Staff Investigator PIP2 Specialist to join Devon and Cornwall Police in North Devon - Barnstaple, Bideford, Ilfracombe areas.This role is working Monday - Friday, 37 hours. This is an office-based role. It is £18.12 per hour.The Police Staff Investigators...