Pensionwise Guidance Specialist

2 weeks ago


Dudley, United Kingdom Citizens Advice Full time

**Position**: Pensionwise Guidance Specialist

**Location**: Dudley and Wolverhampton Offices / Home Working

**Closing date**: 30 June 2024

**Role details**:
Job title:
Pensionwise Guidance Specialist

**Location**:
Dudley and Wolverhampton Offices / Home Working

**Salary**:
£25,984 - £28,672 FTE

Salary pro rata:
No

Hours per week:
26 hours per week (min 22.5hrs p/w)

Type of contract:
Fixed term

End date of contract:
August 2025 (may be extended/become permanent based on funder decision)

30/06/2024

Closing time:
16:00

Due to exciting new business growth, Citizens Advice Dudley & Wolverhampton is seeking a Pensionwise Guidance Specialist to join our dedicated team. Successful applicant must pass:

- HM Government Baseline Personnel Security Standard (BPSS) (in depth DBS check) and references prior to starting;
- And Successful completion of probation is based on passing the Pension Wise accreditation training and test including other criteria based on job role

Main Job Purpose:

- To provide a comprehensive and confidential specialist quality service for clients in line with the requirements of the contractual obligations
- Taking responsibility for the delivery of individual and team targets and outcomes
- Responsible for the provision of a high quality specialist service for customers eligible for pensions guidance
- To help clients understand the full implications of their pension options and choices

We warmly welcome applicants from all diverse backgrounds, we are committed to building a workforce that reflects the diversity of the communities we serve.

Interviews 3rd July, Start Date 5th August 2024

Join our amazing workforce and seize the opportunity to grow both personally and professionally whist making a positive impact in our communities. We look forward to hearing from you

All local Citizens Advice produce their own annual report, but you can find out more about the Citizens Advice network or download the latest national Citizens Advice annual report.



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