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Enquiry Responder, 15hpw

3 months ago

South Tyneside, United Kingdom South Tyneside Council Full time

**Job Summary**:
Contract Type:
Temporary

Working Pattern:
Part time

Advert Start Date:
05/02/2024

Advert End Date:
14/02/2024 12:00

**Salary**:
£26,421 pa pro rata (£13.69 ph)

Hours per week:
15

Job Category:
Social Care - Adult Service

Vacancy ID:
258842

Employment Location:
South Tyneside Let’s Talk Team, Jarrow

Post Number:
AC01924

Number of posts:
1

Closing date:
14 Feb

**Further Information**:
**(South Tyneside Let’s Talk Team, Jarrow Town Hall)**
**£26,421 pa pro rata**
***
**Temporary contract until end of January 2025 to cover maternity leave**
***
**Work Pattern: Wednesday and Thursday**

The post holder will be part of the team who effectively deliver the South Tyneside Let’s Talk Service, the single point of contact into Adults Social Care & Commissioning in South Tyneside, and will be responsible for providing prompt and consistent information and advice to ensure the person is connected to the right support to meet their needs first time.

You will respond to telephone, written and digital communications, including online Chat and self assessment tools, received from the public and internal and external colleagues. This may include carers, people with a learning disability, autism, physical or mental health issues and safeguarding concerns within an overall framework of enhancing a person’s wellbeing and maintaining their independence.

In line our Let’s Talk Together strengths based approach, and the Care Act 2014, we need to focus on making the most of people’s own strengths and resources in the community, looking at what people can do and focussing on what matters to them.

**Closing date: Noon, 14 February 2024**
***
**Interviews will take place on 6 March 2024**
***
**Previous applicants need not apply