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Casual Museum Assistant

3 months ago

Leeds, United Kingdom Royal Armouries Museum Full time

**Casual Museum Assistant**

**£10.42 per hour**

**Band E / L1**

The Royal Armouries is the United Kingdom’s national museum of arms and armour and one of the most important collections of its type in the world, housed at its headquarters and flagship museum in Leeds, its historic home at the Tower of London, and the Victorian Fort Nelson in Hampshire.

We are looking to recruit x6 Casual Museum Assistants to join our team at Leeds.

Working as a causal museum assistant you will work within all public-facing areas of the museum, including welcoming visitors to the museum, looking after our world class collection and stewarding in the tiltyard.

Applicants will have substantial experience dealing in a public facing customer service role along with cash handling experience and supervisor duties.

**This position is a casual contract, working various days and hours offered may include Weekend, Bank Holiday and evening working, this is dependant on the business requirements for cover.**

**Closing date: 1st March 2024**

**Interview dates: 12th & 14th March 2024**

**How to Apply**

Working With Us | Royal Armouries

**Additional Information**

Successful applicants must have the relevant right to work documentation in place.
- To deliver outstanding levels of customer service at all times and always put the customer first
- To be the face of the museum, welcoming all visitors to the museum at Front of House
- To promote commercial areas of the museum and encourage fundraising to meet steep targets
- To provide information about exhibits and the museum in an interesting, informative and accessible way
- To operate commercial areas of the museum such as the Crossbow Range, handling money and ensuring the health and safety of all visitors and staff
- To patrol all galleries to ensure the security of the collection
- To ensure the safety of visitors at all times and evacuate the museum when required
- To ensure all security checks are completed on a daily basis
- To monitor and maintain standards of cleanliness and repair in the galleries.
- To identify and report security risks and potential hazards
- To process transactions accurately in line with the cash handling procedures
- To fully support reception duties when required
- To undertake any other tasks reasonable commensurate with the job role

**Relationships**
- Cultivate internal relationships that cross team boundaries and demonstrate a willingness to collaborate with all team members
- Maintain and build partnerships with senior managers and museum partners

**Policies and Procedure**
- Comply with H&S legislation
- Adhere to organisational policies and procedures to protect people and the Royal Armouries Museum’s reputation

**Personal Responsibilities**
- Work flexibly to meet the needs of the team
- Work as part of a team and support colleagues
- Protect the reputation of the museum
- Demonstrate the museum’s values

**Functional Expertise**
- Use specialist knowledge and expertise to achieve the delivery of objectives and targets

**Reporting Structure**

This post reports to the Visitor Services Supervisor

**Job Types**: Part-time, Zero hours contract

**Salary**: £10.42 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- On-site parking
- Store discount

Schedule:

- Weekend availability

Work Location: In person

Application deadline: 01/03/2024