Customer Advisor
6 months ago
Summary
Job Reference:
- 227400BR
Fleet, Fleet Road
Permanent
5.5 hours per week
**The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.**
This vacancy is for Sunday's only 10am-4pm.
**The importance of your role.**
This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.
You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.
**What you’ll be doing day to day.**
Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.
Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.
Inspire the in-store team with your really personable customer care, helping them any way you can.
**How will you do it?**
Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.
Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.
Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.
**What you’ll need to have.**
We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. You never know it could lead to another role with us. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.
**Our Diversity and Inclusion commitment.**
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
**Our Benefits.**
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
-
Customer Operations Advisor
7 months ago
Fleet, United Kingdom BramahHR Full timeBramah HR is recruiting for a customer operations advisor to join a collaborative, forward thinking organisation that is going through a period of growth. Offering hybrid working with 1 day from home and a brilliant wider package that is unmatched in industry this is ideal for an organised individual that is customer centric and a great...
-
Customer Administrator
7 months ago
Fleet, United Kingdom BramahHR Full timeBramah HR is recruiting for a fantastic opportunity for a Customer Advisor to join one of our brilliant clients based in Fleet. A pivotal operational role which will see you dealing with client operations, scheduling internal colleagues and managing stock inventories in a fast paced environment. This business values it's employees and offers a wider benefits...
-
Collections Advisor
6 months ago
Fleet, United Kingdom CHL Mortgages Full time**Description**: The Collections Advisor will be working within a busy mortgage arrears servicing team dealing with both buy to let and residential mortgages. The Collections Advisor requires a confident individual capable of supporting our customers and able to follow procedures and protocols to ensure good customer outcomes. Previous experience working in...
-
Arrears Advisor
6 months ago
Fleet, United Kingdom CHL Mortgages Full time**Description**: The Arrears Advisor will be working within a busy mortgage arrears servicing team dealing with both buy to let and residential mortgages. The Arrears Advisor requires a confident individual capable of supporting our customers and able to follow procedures and protocols to ensure good customer outcomes. Previous experience working in an...
-
Customer Service Advisor
3 weeks ago
Fleet, Hampshire, United Kingdom Tesco Partners Full timeCompany OverviewTesco Partners strives to serve its customers, communities, and the planet responsibly. Our goal is to make a positive impact by reducing waste and shrinkage while meeting customer needs.We commit to providing an inclusive and accessible recruitment process, welcoming candidates from diverse backgrounds.SalaryThe estimated salary for this...
-
Telematics and Vehicle Support Advisor
4 weeks ago
Fleet, Hampshire, United Kingdom Simplicity Group Full timeAbout the PositionWe are seeking a Telematics and Vehicle Support Advisor to join our fleet support team. As a key member of our team, you will be responsible for handling incoming calls and emails, meeting team KPIs while providing exceptional customer service.ResponsibilitiesProvide technical assistance and support to customers via phone and...
-
Hr Advisor
1 week ago
Fleet, United Kingdom CV-Library Full timeMy client based in Fleet are seeking an HR Advisor to join their team. As a key member of the HR team, you will be pro-active, and people focussed to support strategic initiatives. You will be working alongside various departments to provide high quality advice and support on a wide range of HR issues. Duties Provide accurate advice on HR policies,...
-
Hr Advisor
6 days ago
Fleet, United Kingdom Mulberry Recruitment Full timeMy client based in Fleet are seeking an HR Advisor to join their team. As a key member of the HR team, you will be pro-active, and people focussed to support strategic initiatives. You will be working alongside various departments to provide high quality advice and support on a wide range of HR issues. Duties Provide accurate advice on HR policies,...
-
Residential Mortgage Advisor
5 days ago
Fleet, Hampshire, United Kingdom CHL Mortgages Full timeAbout the RoleCHL Mortgages is seeking an experienced Residential Mortgage Advisor - Litigation to join our team. The successful candidate will have a mortgage servicing background and excellent attention to detail, with the ability to work effectively in a process-driven environment.You will be responsible for managing and dealing with all aspects of...
-
2nd Line Customer Support Advisor
6 months ago
Fleet, United Kingdom Checkit Full timeAmong Checkit's core products are smart sensors that monitor things like temperature, water flow or air quality, and send alerts to our central hub if readings fall outside expected boundaries. This helps our customers to ensure that critical systems are working as expected, and to know quickly if something is wrong so they can fix it before it becomes a...
-
Sales Consultant
4 weeks ago
Fleet, United Kingdom Consto Group Limited Full timeMy client, a leading Residential Developer, are currently seeking a Sales Consultant, to be based on a site in Fleet, Hampshire. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with...
-
Sales Consultant
2 months ago
Fleet, United Kingdom CV-Library Full timeMy client, a leading Residential Developer, are currently seeking a Sales Consultant, to be based on a site in Fleet, Hampshire. The role of the new homes sales advisor is to sell the live development, qualify the potential buyers and convert the sales in person. The person will need to demonstrate excellent interpersonal skills to build rapport with...
-
Technical Response Advisor
6 months ago
Fleet, United Kingdom Checkit Full timeCheckit’s Technical Response Team support one of our key accounts, a major UK supermarket retailer, with management of their in-store refrigeration plant and refrigerators. Using our various onsite monitoring equipment, we are able to remotely interrogate issues following a critical breakdown on site, taking ownership of the problem. We speak to the store,...
-
Talent and Culture Advisor
6 days ago
Fleet, Hampshire, United Kingdom Fleet Mortgages Full timeFleet Mortgages seeks an experienced HR Generalist to support our team on a fixed-term contract. As a key member of our HR team, you will be responsible for providing expert advice on HR policies, employee relations issues, and legislative compliance.About the CompanyFleet Mortgages is a leading provider of Buy to Let Mortgage solutions. We are committed to...
-
Contract Administrator
6 months ago
Fleet, United Kingdom Corrigenda Ltd Full time**Job summary** The Contract Administrator will ensure that queries are responded to in a timely manner, as well as providing great customer service to our clients. The Contract Administrator is also a key contact for engineers to assist in queries and resolve issues that may arise in a friendly and professional manner. **Key Accountabilities (but not...
-
Contract Administrator
6 months ago
Fleet, United Kingdom Corrigenda Full timeContract Administrator **Reporting to**: Business Support Manager **Salary**: Competitive Job summary The Contract Administrator will ensure that queries are responded to in a timely manner, as well as providing great customer service to our clients. The Contract Administrator is also a key contact for engineers to assist in queries and resolve issues...
-
Retail Assistant
6 months ago
Fleet, United Kingdom Boots Full timeSummary Job Reference: - 224350BR Fleet Permanent 37.5 hours per week **About the opportunity** An important role in providing our customers and patients the very best experience at Boots Opticians throughout the customer journey. You don’t need optical experience to join us as a Retail Assistant, but you will have worked in a retail or a...
-
Heavy Duty Truck Maintenance Specialist
4 weeks ago
Fleet, Hampshire, United Kingdom Autobahn Inc. Full timeCompany Overview:At Autobahn Inc., we are committed to providing exceptional service and support to our customers. Our team of experienced technicians is dedicated to ensuring that every vehicle that enters our dealership receives the highest level of care and attention.Salary: The estimated annual salary for this position is between $47,600 and $111,800,...
-
Yard Operative
2 weeks ago
Cargo Fleet, United Kingdom CV-Library Full timeCustomer Service Advisor / Yard Person We are looking for an experienced Customer Service Advisor / Yard Person to join us to be a key team player responsible for all of our customers needs and to deliver outstanding customer experience. Temp to perm £15.74 per hour 45 hours per week Monday to Friday Role & Responsibilities Handles requests from...
-
Truck Fleet Mechanic Specialist
3 weeks ago
Fleet, Hampshire, United Kingdom Sonic Automotive Full timeJob SummarySonic Automotive is seeking an experienced Truck Fleet Mechanic Specialist to join our team. As a key member of our team, you will be responsible for diagnosing and repairing complex issues with heavy duty trucks.Estimated Salary: $80,000 - $100,000 per year, based on experience.Job DescriptionReceive repair orders and perform work efficiently and...