Administrator to a Team of Psychologists
3 weeks ago
An excellent permanent opportunity to join an established company based in Cheltenham.
**The job will involve**:
- Reserve clients appointment details on our bespoke database system
- Send letters to claimants concerning their appointment details together with a questionnaire that is relevant to their personal injury within 5 working days of receipt of instructing letter
- Obtain confirmation of attendance from claimants to their appointments
- 'Prepare’ the clinics for the experts and upload to Cloud system this involves uploading a report front cover which has all clients personal details and all medical records
- Process the experts report and invoice together with the invoice within 24hrs of receipt
- Receive and resolve any issues from solicitors, instructing parties or claimants via telephone
- Chase outstanding medical records on a weekly basis
- Chase files in pending on a weekly basis (these are files whereby we have received the instruction from the solicitor, however, we are unable to process due to further information required.
**Hours**:
- Monday - Friday - 9am - 5pm
**Salary** - £21,586 rising to £22,017 after probation
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