Mental Health Support Worker

6 months ago


Preston, United Kingdom Care in Mind Full time

Mental Health Support Worker, Young People

Fulwood, Preston

£21255.00 - £22191.00 (Depending on experience)

Full Time 37.5 hours per week

Essential requirements of a Healthcare Support Worker

Flexibility - Your role will involve working shifts including weekends and Bank Holidays

Must be able to attend training throughout employment which will be held on weekdays

Good written skills and the ability to write basic reports and record information accurately

Good verbal communication skills and the ability to listen to others

An understanding of the issues around confidentiality

An understanding of safeguarding

A professional working boundary between staff and service users

Ability to remain calm in emergencies, supporting others during difficult situations

Desirable Criteria of a Healthcare Support Worker

Full UK Driving Licence

NVQ Level 2 qualification or equivalent in Care

Previous experience of working with young people who have mental health needs

Care in Mind provide residential services for young people aged 16-30 years old. The young people we care for often require a high level of support to assist with difficulties they may have from self-harming, behaviour, and emotional difficulties. Our aim is to support the young people using a therapeutic approach to help them achieve their individual goals, in preparation for transition to adult life.

Company Benefits

Refer a Friend Scheme (Up to £500 per referral)

30 days holiday (Rising to 35 days with service including bank holidays)

An additional day off each year for your birthday

Opportunity to work part time hours if this suits your circumstances

Excellent Learning and Development opportunities (Level 3 in Adult Health & Social Care and support with completion of the Care Certificate)

Paid Training, Induction and DBS check

Healthcare CashPlan with costs provided towards dental and optical care and a range of other healthcare treatments and benefits including discounted gym memberships, online shopping discounts, free eye tests and various other benefits

Blue Light Card to access further shopping discounts

Enhanced company pension

Life Assurance (2 x annual salary)

Enhanced maternity/paternity leave

Employee Assistance Programme/24-hour Counselling Service

At Care in Mind our homes are always a hub of activity and energy where the young people can feel safe, and our staff enjoy coming to work. Your role will involve working with our young people to promote independence through support with education, household tasks and general life skills. You will also update online care records and complete medication administration. In addition, you will be responsible for the general upkeep and tidiness of the home ensuring the young people live in homely environment.

At our home in Fulwood you will be working with young people who have a variety of mental health diagnoses including personality disorder, post-traumatic stress disorder, those who have difficult relationships with food, and those who use self-harm as a strategy to cope with their emotions. This role requires patience, resilience, and compassion as you support our young people to navigate various challenges and develop new skills. When asked what qualities are the most important to them in a staff team, our young people have said they would like caring, honest, understanding, fun, and kind people to come and work with them. They love to learn new things and have a variety of hobbies and interests that they like to share with the team. They’re also an adventurous bunch who engage in a variety of activities such as going to the zoo, museums, outdoor sports, theme parks, and escape rooms to name a few. Our young people are working towards moving on positively from the home into the community and are developing skills that support their independence and autonomy.

As a Support Worker you will be helping them with things such as; getting back into education, building their social networks, using public transport, volunteering or looking at work opportunities, administering their own medication, learning how to cook, budget, and manage appointments independently. Every day at Willowhurst is different and brings exciting and engaging challenges, as well as positive and rewarding outcomes.

The home is a 5-bed service and is located near local woodland and scenic walking routes, it is a big house with lots of character set in large grounds, which are perfect for summer BBQs, veg patches, and outdoor games. The surroundings are very peaceful with stunning views of local wildlife and countryside. It is a short drive or bus journey away from the center of Preston which has excellent transport links and numerous amenities. The home is well cared for and staff and young people work together to make it homely and welcoming.

Previous care experience is not essential and full training will be provided. You will receive ongoing support and mentoring from our friendly residential and



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