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Area Team Support

4 months ago

Cirencester, United Kingdom Mitsubishi Motors UK Full time

**Job Summary**

To control the Network Support and Training administrative processes, ensuring accurate records are kept on key processes and our Franchised Partners. To support ORA UK with Franchise administration

**Key Responsibilities**
- Co-ordinate and monitor the administrative processes associated with the appointment and termination of Franchised Partners ensuring that accurate information is stored
- Control the franchised partner contracts ensuring all documents are accurate and both stored as a scan and in a fireproof safe.
- Maintain key databases and information sources including dealer information, extranet information and postcode allocation data.
- Administer, monitor and report on dealer concessions and support agreements and process any support claims ensuring the company procedures are followed
- Maintain an accurate invoice log and provide monthly provisions
- Supply key departmental data as required
- Maintain a good working knowledge of the network planning tool producing mapping information as required
- To support the administration of the Mitsubishi Learning Portal updating user records and producing reports as required
- Organise the production of e-Learning modules if required
- Administrative support for other IM Group automotive brands as required
- Carry out other departmental duties as required by Management

**Qualifications and experience required;**

**Essential Requirements for the Role**:

- Experience of administering network planning or a similar role
- Competent in use and administration of training portals/database systems
- Highly organised and able to prioritise and work to deadlines
- Able to produce accurate and consistent work
- Confident communicator with experience communicating with customers, senior management and suppliers
- Working knowledge of Word & Excel

**Desirable Requirements for the Role**:

- Experience of managing suppliers
- Knowledge of Mitsubishi vehicles and products

**Personal Competencies required**
- Able to remain calm under pressure whilst maintaining attention to detail
- Able to prioritise duties, multi-task, and manage multiple projects
- Team member with flexible ‘can-do’ attitude
- Proactive, self-motivated, self-confidence
- Excellent communication skills, oral and written
- Excellent time management skills

**Salary**: From £23,000.00 per year

**Benefits**:

- Company pension
- Free parking
- Life insurance
- On-site parking
- Private medical insurance
- Referral programme
- Sick pay

Schedule:

- 8 hour shift
- No weekends

Supplemental pay types:

- Yearly bonus

Ability to commute/relocate:

- Cirencester, GL7 1LF: reliably commute or plan to relocate before starting work (required)

Work Location: One location