Customer Advisor
5 months ago
Summary
Job Reference:
- 226747BR
Dereham, Market Place
Permanent
28 hours per week
**The hourly rate for this role is £10.42 and up to £10.95 across selected locations within London. The hourly rate will increase after 6 months in role.**
**The importance of your role.**
This is your chance to be part of something a bit different. You’ll be working closely with the most important part of our business - our customers. Giving them fantastic customer care and making them feel good, and we think that’s a great opportunity.
You’ll really get to know our customers and what they’re looking for; it’s everything from helping them find the perfect product, working deliveries and stocking the shelves, to getting behind our in-store promotion.
**What you’ll be doing day to day.**
Listen to our customers, it’s the first step to providing a great experience and we love how passionate our customers are about our brand.
Put our customers at ease. You’ll get to know our fantastic products, recommending items that they hadn’t considered. You’re really personable approach will keep our customers coming back.
Provide a great shopping environment for our customers ensuring our stores are clean, tidy and presentable and provide a store we can be really proud of.
Inspire the in-store team with your really personable customer care, helping them any way you can.
**How will you do it?**
Make our customers feel really good - it’s more than just answering their questions, it’s about giving our customers a really great experience. Even if it’s just offering them a basket when you notice their hands are full. You’ll let them know you’re here to help - it’s the little things that make a real difference.
Get to know our in-store promotions and schemes, and promote them - the more info we can give our customers the better.
Know our customers, find more about them, what they like and what they don’t - it can make such a difference to the way we do things.
**What you’ll need to have.**
We’re looking for really great people, with a friendly personality. It’s all about working together as one great team - after all it’s our people that are at the heart of our business. It would be great if you had experience of dealing with customers. But it isn’t just about experience, it’s personality that really counts, we’re interested in seeing a bit more, the real you - and that makes us all feel good.
**Our Diversity and Inclusion commitment.**
Diversity, equity and inclusion is at the centre of everything we do in our business. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. We offer a variety of flexible working patterns to support our colleagues to achieve a good work life balance.
**Our Benefits.**
We have a great range of benefits* that go beyond salary and offer flexibility to suit you:
- Competitive holiday allowance (with the option to buy more days)
- Boots Retirement Savings Plan pension scheme
- Discretionary annual bonus scheme
- Enhanced Maternity / Paternity / Adoption leave pay
- £100 gift card for colleagues expecting/adopting a baby
- Flexible benefits scheme (via salary sacrifice) including financial wellbeing support, gym membership, holiday buying, dental cover, life assurance, restaurant discount cards, activity passes and much more (exclusions may apply, eligible roles only)
- Access to our Employee Assistance Programme offering free, independent and confidential counselling and support, 24 hours a day, 7 days a week
- Generous staff discount (with enhanced discounts for Boots brands, Boot Opticians and Boots Hearingcare)
- Access to corporate third-party discounts, including retail, cinema, holidays and more (UK only)
- Access to the Boots Benevolent Fund, a registered charity that offers support to eligible current and former colleagues in the UK, as well as their immediate relatives, at times of financial hardship.
-
Christmas Customer Advisor
5 months ago
Dereham, United Kingdom Boots Full timeSummary Job Reference: - 217562BR Dereham, Market Place Fixed Term Part-time We are now recruiting Christmas Customer Advisors for our Dereham Market Place store. The exact shift patterns will be discussed at interview. **Christmas Customer Advisor** Joining us as a Christmas Customer Advisor is a great opportunity, whether it’s your first job and...
-
Customer Advisor
5 months ago
Dereham, United Kingdom Boots Full timeSummary Job Reference: - 228909BR Dereham, Market Place Fixed Term 7.5 hours per week **The hourly rate for this role is £11.44 and up to £12.02 across selected locations within London. The hourly rate will increase after 6 months in role.** Joining us as a Customer Advisor is a great opportunity, whether it’s your first job and you’re looking to...
-
Customer Service Advisor
6 months ago
Dereham, United Kingdom apetito Full timeOverview: **The Role and Team** **This role is working 22.5 hours per week, any 3 in 6 days** The role of our Customer Services Advisor is critical to the success of our business. Our customers are predominantly elderly and rely upon our office teams to take their orders over the phone or via the internet. The defining characteristics of our Customer...
-
Customer Advisor
5 months ago
Dereham, United Kingdom Sainsbury's Full time**Location** - East Dereham Argos, Argos 11-13 High Street, East Dereham, NR19 1DZ **Hours** - Part-time **Contract-Type** - Permanent **Rate** - £12.00 per hour **Areas of business** - Argos Retail **Job ID** - 237226 **Schedule** Sun 6am - Sun 4pm Mon 6am - Mon 5:30pm Tue 6am - Tue 5:30pm Wed 6am - Wed 5:30pm Thu 6am - Thu 5:30pm Fri 6am - Fri...
-
Service Advisor
5 months ago
Dereham, United Kingdom Thurlow Nunn Full timeWe are currently recruiting a Service Advisor for our Dereham branch to advise customers in relation to their vehicles’ service and repair needs, handling all enquiries and ensuring all issues are resolved in a timely manner. Previous experience in this role is not essential as full training will be given. The Service Advisor will keep customers up to...
-
Contact Centre Customer Advisor
5 months ago
Dereham, United Kingdom Zest Car Rental Full timeBased at our offices in Dereham, offering a professional and friendly workplace**, **we currently have an exciting opportunity within our online Car Rental Contact Centre for Customer Support Advisors to join our existing team. You will be looking after our customers before and during their rental period, assisting with a wide variety of enquiries relating...
-
Contact Centre Customer Advisor
5 months ago
Dereham, United Kingdom Zest Car Rental Full timeBased at our offices in Dereham, offering a professional and friendly workplace**, **we currently have an exciting opportunity within our online Car Rental Contact Centre for Customer Support Advisors to join our existing team. You will be looking after our customers before and during their rental period, assisting with a wide variety of enquiries relating...
-
Part Time Customer Service Advisor
6 months ago
Dereham, United Kingdom Pips Skips ltd Full time**Part time customer service advisor** We are looking for a friendly and enthusiastic individual to join our ever growing team. We are a family run skip hire and waste management company that has been established for over 30 years. We are located halfway between Norwich & Dereham in a village called East Tuddenham just off the A47. **The role of this job...
-
Part Time Customer Service Advisor
5 months ago
Dereham, United Kingdom Pips Skips ltd Full time**Part time customer service advisor** We are looking for a friendly and enthusiastic individual to join our ever growing team. We are a family run skip hire and waste management company that has been established for over 30 years. We are located halfway between Norwich & Dereham in a village called East Tuddenham just off the A47. **The role of this job...
-
Driver with Retail Advisor Duties
6 months ago
Dereham, United Kingdom Brewers Decorator Centres Full time**Driver with Retail Sales Advisor Duties** **Dereham** **40 hours per week over 5 days** **Monday to Friday with Saturday’s on a rota** **Salary £25,2555 per annum plus pension and company benefits** We have an exciting opportunity for a friendly and reliable Driver with Retail Sales Advisor Duties to join the team at our Brewers Decorator Centre in...
-
Mortgage Advisor
2 weeks ago
East Dereham, United Kingdom CV-Library Full timeOur clients, an independent practice based in Norfolk, are looking to recruit a Self Employed Mortgage Advisor. The position will require a CeMAP-qualified Advisor with own client bank The role is available on a remote or office based basis. Salary package on offer for the role of Mortgage Advisor: 80% on Self-Generated Mortgage and Protection...
-
Recycling Advisor
6 months ago
Dereham, United Kingdom Norse Group Full time**Recycling Advisor - Dereham** **£10.42 Per hour** **24.5 Hours per week** Norse Environmental Waste Services (NEWS) are the waste and refuse management function for Norse Group, providing a full collection service across the local region. As we continue to deliver our frontline waste and recycling services across East Anglia, we are looking to recruit a...
-
Customer Service Advisor
5 months ago
Dereham, United Kingdom MK Warehousing Full timeDo you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution? If the answer is yes, look no further... We need someone who can achieve the exceptional by working well within our customer service team, who has the confidence and ability to help ensure our...
-
Customer Service Advisor
5 months ago
Dereham, United Kingdom MK Warehousing Full timeDo you have the skills and aptitude we’re looking for? Are you looking for a new challenge? Do you want to work for an organisation that values your contribution? If the answer is yes, look no further... We need someone who can achieve the exceptional by working well within our customer service team, who has the confidence and ability to help ensure our...
-
Parts Advisor
5 months ago
Dereham, United Kingdom Motor Parts Direct Full timeWe are currently seeking a Parts Advisor to join the team at our **Dereham** branch. You should have good knowledge of automotive parts. You should be proactive; sales driven and maintain an outstanding level of service. You must have excellent communication & organisational skills while working well in a fast-paced environment. - **Knowledge of the local...
-
Customer Service Advisor
5 months ago
Dereham, United Kingdom Zipwater Full timeWe are looking for new team members who are passionate about Customer Success, to work in our experienced customer service team to deliver world class customer success.As the world’s leading water experts, we are dedicated to delivering high-quality water solutions to our customers.With unrivalled expertise in filtered boiling, chilled and sparkling water,...
-
Customer Sales Advisor
6 months ago
Dereham, United Kingdom The Bathroom Place Full time**About us** Join our Dereham showroom sales team. The Bathroom Place in Dereham Norfolk, supplying and installing bathrooms across East Anglia. Join our professional, rewarding, supportive team to help achieve our goal to be the best local bathroom specialist. Offering expert industry advice with any bathroom project big or small. We provide a friendly...
-
Retail Advisor
1 week ago
Dereham, United Kingdom EE Retail Full timeWorking Hours: 20 Location: Norwich Salary: £12.34 p/h plus 20% on target commissionEveryone’s welcome at an EE store. This is somewhere you can bring yourself to work because the things that make you different, are the things that help you to make better connections with our customers and help them find the right products and services.If you’re a...
-
Customer Service Advisor
5 months ago
Dereham, United Kingdom Zip Water UK Full timeAre you looking for a fresh new challenge? - Do you have excellent communication skills? - Have you got a background in Customer Service? If so, this could be the role for you! With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water...
-
Customer Service Advisor
6 months ago
Dereham, United Kingdom Zip Water UK Full timeAre you looking for a fresh new challenge? - Do you have excellent communication skills? - Have you got a background in Customer Service? If so, this could be the role for you! With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water...