![Jardine Motors Group](https://media.trabajo.org/img/noimg.jpg)
Career Opportunities: Contact Centre Executive
3 months ago
**Overview of role**:
- Our Contact Centre Executives play an important role in our business - often, you'll be the first point of contact for our customers, listening to their requirements and suggesting products and services.- At BMW and MINI, we’re truly proud of the positive, supportive, and inclusive workplace culture that our colleagues create every day.- We believe in helping each other to learn and develop new skills, and we’re always ready to celebrate each other’s successes: whether that’s excellent feedback from a delighted customer, completion of brand training, or career progression.- It’s our friendly, passionate teams that make BMW and MINI a wonderful place to work.**Duties, Responsibilities & Person Specification**:
- If you are passionate about delighting your customers each and every day and believe in going above and beyond to exceed their expectations, then you’ll fit right in.- We’re looking for Contact Centre Executives to join our team, based in our BMW and MINI dealership in Maidstone, that will:
- Support our customers who phone to make bookings for vehicle servicing and repairs.
- Help us maintain strong customer relations by proactively contacting customers after their visit to our BMW and MINI dealerships.
- Make sure our customers are aware of our latest offers through proactive contact.
- Provide key support to our dealership colleagues by maintaining accurate customer and vehicle data.
- With full training available from our dedicated Learning and Development team, you don’t need automotive experience to be successful. You’ll just need to:
- Be an excellent communicator.
- Be committed to developing your skills and building an extensive knowledge of the BMW and MINI products and brands.
- Be happy to work to set objectives and within agreed timescales.
- Be a strong team player
- ‘’Jardine Motors Group are an Equal Opportunity employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, age, national origin, disability, gender identity or any other protected factor. Jardine Motors Group is recognised as a Disability Confident Committed employer, working with and providing reasonable accommodations to individuals with disabilities. Please let us know if you need an accommodation at any point during the recruitment process.”_
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