Ambulance Care Assistant

4 months ago

Newcastle upon Tyne, United Kingdom British Red Cross Full time

**Ambulance Care Assistant**

**Location**:
**Croft House, Western Ave, Newcastle upon Tyne, NE4 8SR**

**Contract type: casual - working as and when you are available**

**Hours: casual - typically working 12 hour shifts**

**Salary: £10.90 per hour**

**Driving: Full UK Driving Licence required, to drive a manual gearbox British Red Cross vehicle.**
- We have an exciting opportunity, for enthusiastic, and caring individuals to join our team to support our Patient Transport and Clinical Service team on a casual basis._

**A day in the life of an Ambulance Care Assistant**

You will work as part of a team responsible for providing patient transport in a safe, comfortable, and sympathetic manner, observing road and driving conditions at all times. The role involves driving and assisting as part of a crew, patients with different requirements based on their mobility classification.

Your warm, caring nature and positive attitude will bring comfort to patients. You’ll be sensitive when working with vulnerable people and have no trouble going the extra mile to make them feel comfortable, safe and cared for.

Your previous customer service experience, as well as understanding and awareness of the differing physical needs of our service users and a genuine interest in their well-being; will help people in your local community.
- We're a close-knit team united by one goal - to make every moment matter to our services users when they need us most._

**The role of Ambulance Care Assistant might be for you if you have**:

- A full driving licence which allows you to operate a manual transmission vehicle (please note that, due to vehicle insurance policy requirements, applicants must have held their licence for a minimum of two full years).
- You can bring your strong customer service or patient caring skills to the British Red Cross.
- Flexible - comfortable working 12-hour shifts including unsocial hours, bank holidays, evenings and weekends as required. Our service runs 7 days a week, day and night. We will provide you with a rota in advance for you to choose what shifts you can help cover.

Interviews are expected to take place 13th and 14th September, with a view to starting mid October. Interviews will be face to face including an element of driving assessment.

**In return for your commitment and expertise, you’ll get**:

- Learning & Development Opportunities - We are one of the UK’s largest charities and have a wide range of career opportunities. We also provide comprehensive learning opportunities for staff to develop themselves.
- Team Working - You will be working as part of a team that is supporting our mission of helping people in crisis.
- Discounts - You’ll have access to brilliant discounts through the Blue Light Discount Card and our own employee benefits platform.
- Flexible working - We do our best to accommodate your preferred work style.
- Wellbeing Support - Staff wellbeing is always priority. You’ll have access to mental health and wellbeing support.
- At the British Red Cross, we pride ourselves on our diverse workforce, and ensuring we have an inclusive environment for all our staff and volunteers. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting, and the support of our internal Race and Equality Network (REEN), LGBT+ Network, our Disability and Wellness Network (DAWN), Gender Network, Carers Network and Youth Network._

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