Equity Release Adviser

2 weeks ago

Hitchin, United Kingdom LV= Full time

As LV= expand our Equity Release advice team this is a key appointment, you will assist with developing other team members as well as continuing to develop your own expertise. Having previous experience in a similar role you will embed yourself into LV= and our culture as we strive to be the best earnings protector and retirement savings provider in the UK.

This role will ideally be based on a Hybrid working pattern based from one of our offices (Hitchin, Bournemouth or Exeter) however some flexibility can be offered for those who do not reside within commuting distance of these locations.

**About you**:

- You will have excellent numeracy and IT skills
- Expert sales and negotiation skills
- Excellent communicator, both written and oral
- You will be self-motivated and highly organised with excellent time management skills
- Ability to establish and build positive relationships
- Familiarity with a telephone environment would be advantageous
- You will have previous sales experience in a regulated environment
- Previous sales experience in equity release preferred

Regulatory Qualifications required
- Full CEMAP & Equity release CF1
- Relevant CPD records

**Details**:

- You will provide customer first equity release advice via customer fact find calls, ensuring each customer fully understands all the specific options available to them including, lump sum, drawdown, and interest only lifetime mortgages and to also identify where other solutions may be better for the client.
- You will maintain and continually develop skills and knowledge of financial services to ensure that changing needs of members are met you will also ensure that your knowledge is kept up to date and achieve and maintain competent advisor status in line with the T&C scheme.
- Demonstrate the ability to analyse MI and use this to improve performance and conversion
- You will take responsibility for the achievement of individual objectives and to contribute to the delivery of the overall business plan. In addition, contribute ideas and initiatives to further improve the service offered to our members.
- You will provide detailed customer recommendations based on their individual needs and objectives.
- You will take responsibility for achieving behavioural standards as set out in the balanced Scorecard and personal objectives.
- Contacting pre-qualified appointments & to conduct outbound call activity to ensure appointment volumes are maintained where necessary.
- Assist with the training and development of skills and knowledge to the wider team and act as a coach to new to role equity release advisers during Induction and attaining competence periods

**Why work for us?**:
Here at LV= Life and Pensions we always love to hear from great people, so don’t forget to follow us on Instagram, Twitter, LinkedIn and become a fan on Facebook.

At LV= Life & Pensions you’ll find we thrive on the benefit of everyone’s differences. Whoever you are, whatever you are and in whatever way you identify, you’re welcome here. We’ll make reasonable adjustments to specific needs to make sure your individual requirements are accommodated as far as possible. Being totally committed to equal opportunities opens up massive benefits, not just to our organisation and people but also to our members and our products. We’re proud of our people, we only recruit and promote on merit.

Go on, bring your true self to LV=.

Why not follow us on Glassdoor and take the opportunity to see real reviews of what it’s like to work here.

**Rewards and Benefits**:
This role is a Band B in the LV= Structure. To find out more about our bands, click to view our FAQ page here. We want you to love what you do that’s why we’ve put together a benefits package that recognises and rewards a job well done.

At LV= Life and Pensions, you’ll go above and beyond to do the right thing for our customers and we’ll reward you with an attractive, competitive salary and benefits package in exchange for your hard work.
- 26 days' holiday - which increases after two years’ service to 28 days
- The opportunity to buy or sell up to five days’ holiday
- An annual bonus scheme based on company and personal performance
- Flexible benefits - Cycle to work scheme/Health Assessment/Personal Accident Insurance/Critical Illness/Private Medical Insurance/Dental Insurance
- A competitive pension for which LV= Life and Pensions will double match the amount you pay, up to 14% (please click here to read more about it)
- Group Life Assurance 4 x basic pay to your dependants, You’ll have the option to increase to x 8 times cover
- Group Income Protection, if a member of the Pension scheme and reached 5 years’ service
- Employee Assistance Programme (EAP) service for support through difficult times in your life
- Virtual GP service
- Shared parental leave
- You’ll receive up to 20% discount on our life products for you and your immediate family.

Here at LV= Life and Pensions we alway

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