Learning Resources Assistant

2 months ago


Epsom, United Kingdom Howett Thorpe Full time

With outstanding benefits - 30 days holiday + Bank holidays Both full & part time working hours available these roles are about providing support and guidance for students in an IT, facilities and learning resource remit. Genuine customer service and communication skills are vital attributes for the success in this role. Working in an innovative, [...]

**Learning Resources Assistant - About The Role**:
Based in a learning and resource department WITHOUT needing technical language offering setup support in Windows, Mac OS, MS Office and the internet as well as using creative art and design software such as the Adobe Creative Suite. Working with international students - patience and excellent communication is vital.

**The successful Learning Resources Assistant will have**:

- Experience of working in a customer-orientated environment is essential.
- Previous experience of providing student ICT support in academic environment would be an advantage but not essential, as training will be given.
- Patience & understanding.
- Excellent communication skills and ability to help people understand in a supportive and straightforward way.
- Good to excellent IT skills - in MS Office, Mac, OS, internet and Adobe.
- Ability to learn new skills.
- Preference for team work & on-site workplace.

**Learning Resources Assistant - Benefits**:

- Full & Part Time hours available:

- Part Time: 10am - 2pm (or 11am - 3pm)
- Full Time: 8.45am - 5pm/9am - 5.15pm
- Highly generous holiday entitlement - 30 days + bank hols
- One-off minimum fee for annual parking permit
- Pension - Excellent benefit



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