Sales Support

5 months ago

Hemel Hempstead, United Kingdom Kyocera Document Solutions Full time

**Sales Support**

**Based: Hemel Hempstead**

**Contract: Permanent**

Responsible for the day-to-day support of the sales team, loading deals with a high degree of accuracy and dealing with customer queries, ensuring customers are kept informed and updated on a regular basis. Liaising with key internal stakeholders to capture and retain the information to load deals. Also then must work with other key internal stakeholders (Credit, SOP, Service, Finance, Leasing and Settlements and Contracts).

**Responsibilities/Tasks**

Receive from the sales employee - contract (signatures), lease settlement, Residual Values, Special Pricing Request, Delivery Addresses as an example. Perform an examination against error checklist to identify missing components and make necessary follow up to be fully compliant with OnBase & Autotask requirements.
- Obtaining lease acceptance from the funders for orders being processed or from the sales team
- Collect & collate all supporting documentation and confirmations including E-docs, approvals, Residual Value’s, Cost Per Copy’s etc
- Where appropriate obtain Professional Services quotes (Papercut and MyQ)

To ensure that deals are packaged and loaded with all the correct, signed documentation and information which meets the criteria needed to successfully achieve sign off from each function. Ensuring that they facilitate, and co-ordinate information needed at each stage to make sure that the deal is fully workable at each point.

Once the deal is fully loaded and if the deal is rejected, you will be responsible for taking the feedback and addressing the shortfalls. Each gap will need to be closed with evidence and information and feedback must be shared with the original salesperson to ensure continuous learning.

Utilising the Work in Progress (deals signed off, planned for implementation) report to review, track and update on deals to ensure that information is available for the sales teams, customers or key stakeholders. It is essential to keep customers informed of issues or delays should they arise.

Updating SFDC Customer information with notes on correspondence to and from the customer in relation to key deals. Ensuring that this information is accurate and complete.

Supporting day-to-day customer service queries including toner deliveries and updating the customer once its resolved. Redirect queries to the correct department when they are incorrectly directed to sales admin.

Support the allocated Sales manager in organising internal sales meetings, co-ordinating diaries, meeting rooms, parking as necessary. Where required, attend Sales meetings as and when required.

Work with sales managers to identify on-going improvements to the process and sales working practices.

**Knowledge, Experience & Skills**
- Attention to Detail - forensic skills to ensure that all the “details” needed for the deal are being picked up and placed into the deal work for the deal to be processed effectively
- Understanding of commercial and public sector contracts - being able to interpret clauses and commitments
- Communication skills both verbally and written - Capable of starting a conversation, providing feedback, asking questions and gaining clarity. Being able to write in a professional manner that shares information and data in an understandable way.
- Deadline-Oriented - Capable of loading information accurately and timely to ensure that we meet internal business goals and standards
- Research Skills - Capable of researching data for accuracy and deal management.
- Time Management - Capable of prioritising workload and meeting deadlines, ensuring that the customer is placed first in the position.
- Working knowledge of Microsoft office and computer key board skills - Word / Outlook / Teams / SharePoint
- Working knowledge of OnBase and Salesforce
- Awareness of our business products and services that we sell to ensure that we have current working knowledge to support the deals and the customers.

**Competencies & Key Success Factors**
- Service orientated and customer focused, demonstrating a keenness to want to solve business problems and delighting the customer with effective delivery of our services.
- Builds collaborative relationships, effective at working with internal stakeholders, sharing up to date information and collaborating to achieve sign off at each stage.
- High level of attention to detail and wanting to do things right the first time and being relentless in this approach.

**What we can offer you**
- Salary (Competitive)
- 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees is a pro rata equivalent.
- A chance to develop We are able to support your development with professional courses. You can enquire about this upon successfully passing your probationary period.
- A buying and selling holiday scheme
- Life Assurance (4 x base salary)
- Pension Scheme - A total contribution of 8% - 5% E

  • Sales Support Specialist

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Twentyfour Recruitment Ltd Full time

    About the Role:We are seeking a friendly and organized Sales Support Specialist to join our team at Twentyfour Recruitment Ltd. The ideal candidate will have experience in sales support and be proficient in Microsoft Office tools like Excel, Word, and Outlook.Key Responsibilities:Process sales orders, especially during busy times or when someone's away.Track...

  • Sales Support Assistant

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Twentyfour Recruitment Ltd Full time

    About the Role:We are seeking a highly organized and friendly Sales Support Assistant to join our team at Twentyfour Recruitment Ltd. As a Sales Support Assistant, you will be responsible for providing excellent customer service and supporting our sales team in their daily tasks.Key Responsibilities:Process sales orders and manage customer inquiriesTrack...

  • Sales and Account Support Specialist

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full time

    Xact Placements Limited is seeking a highly motivated Sales and Account Support Specialist to join their team. The successful candidate will provide administrative support to the sales team, ensuring seamless communication and coordination with clients and internal stakeholders.Key ResponsibilitiesProvide sales support to field-based account managers,...

  • Vehicle Sales Support Specialist

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    We are seeking a highly skilled Sales Administrator to join our team in Hemel Hempstead. As a Sales Administrator, you will provide essential support to our field-based account managers, ensuring seamless communication and efficient order processing.The ideal candidate will have experience working in a Sales Admin/Order Processing role with CRM knowledge,...

  • Marketing and Sales Support Specialist

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Taylor Hawkes Ltd Full time

    At Taylor Hawkes Ltd, we are seeking a Marketing and Sales Support Specialist to contribute to the growth and success of our manufacturing and distribution business in Hemel Hempstead.This role is ideal for a confident individual with a passion for marketing and sales, who wants to learn and grow with our company.Your key responsibilities will...

  • Marketing and Sales Support Professional

    2 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Taylor Hawkes Ltd Full time

    At Taylor Hawkes Ltd, we are seeking a skilled Marketing and Sales Support Professional to play a key role in our sales and marketing team.This is an excellent opportunity for a confident individual with a passion for marketing and sales to learn and grow with our company.Your key responsibilities will include:Website management and developmentEmail...

  • Sales Support

    5 months ago

    Hemel Hempstead, United Kingdom KYOCERA Document Solutions Full time

    **Based**: Hemel Hempstead **Reporting to**:Head of Enterprise Sales **Contract**:Permanent Responsible for the day-to-day support of the sales team, loading deals with a high degree of accuracy and dealing with customer queries, ensuring customers are kept informed and updated on a regular basis. Liaising with key internal stakeholders to capture and...

  • Sales Coordinator

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: Sales CoordinatorWe are seeking a highly motivated and results-driven Sales Coordinator to join our team at Think Specialist Recruitment. As a Sales Coordinator, you will play a key role in supporting our sales team in generating new business opportunities and driving revenue growth.Key Responsibilities:Identify and qualify new business leads...

  • Sales Coordinator

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Think Specialist Recruitment Full time

    Job Title: Sales CoordinatorWe are seeking a highly motivated and results-driven Sales Coordinator to join our team at Think Specialist Recruitment. As a Sales Coordinator, you will play a key role in supporting our sales team in generating new business opportunities and driving revenue growth.Key Responsibilities:Identify and qualify new business leads...

  • Sales Professional

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom Vistry Group Full time

    Exciting Opportunity for a Sales ConsultantWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Vistry Northern Home Counties in Hemel Hempstead. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Develop and execute sales strategies...

  • Sales Professional

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom Vistry Group Full time

    Exciting Opportunity for a Sales ConsultantWe are seeking a highly motivated and results-driven Sales Consultant to join our team at Vistry Northern Home Counties in Hemel Hempstead. As a Sales Consultant, you will be responsible for driving sales growth and delivering exceptional customer experiences.Key Responsibilities:Develop and execute sales strategies...

  • Sales Manager

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    About Blackhawk NetworkBlackhawk Network is a leading provider of branded payment solutions, helping businesses grow revenue, increase loyalty, and motivate their teams. Our global platform enables businesses to tap into a vast network of consumer touchpoints, making it easier to deliver seamless and integrated payment solutions.Job DescriptionWe are seeking...

  • Sales Manager

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    About Blackhawk NetworkBlackhawk Network is a leading provider of branded payment solutions, helping businesses grow revenue, increase loyalty, and motivate their teams. Our global platform enables businesses to tap into a vast network of consumer touchpoints, making it easier to deliver seamless and integrated payment solutions.Job DescriptionWe are seeking...

  • Sales Administrator

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full time

    Job SummaryXact Placements Limited is seeking a highly motivated Sales Administrator to support the field-based Account managers in obtaining pricing, loading orders onto the system, and general maintenance of Salesforce.com.Key ResponsibilitiesProvide sales support for Field Sales who deal with large enterprise customers.Offer general sales support for...

  • Sales Administrator

    3 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Xact Placements Limited Full time

    Job SummaryXact Placements Limited is seeking a highly motivated Sales Administrator to support the field-based Account managers in obtaining pricing, loading orders onto the system, and general maintenance of Salesforce.com.Key ResponsibilitiesProvide sales support for Field Sales who deal with large enterprise customers.Offer general sales support for...

  • Head of Sales

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £55,000

    Sales Manager Job DescriptionWe are seeking an experienced Sales Manager to lead our dynamic sales team in Hemel Hempstead, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the...

  • Head of Sales

    1 month ago

    Hemel Hempstead, Hertfordshire, United Kingdom beBee Professionals Full time £35,000 - £55,000

    Sales Manager Job DescriptionWe are seeking an experienced Sales Manager to lead our dynamic sales team in Hemel Hempstead, United Kingdom. The ideal candidate will have a proven track record in managing and motivating teams to achieve ambitious sales targets while ensuring client satisfaction and business growth.Key Responsibilities:Lead and motivate the...

  • Sales Administrator

    3 weeks ago

    Hemel Hempstead, United Kingdom CV-Library Full time

    We are now recruiting for a Sales Administrator for an industry leading, international company based in Hemel Hempstead (Maylands Area) on a permanent basis. The aim of this role will be to provide support to the field-based account managers in obtaining pricing information, loading order info into the system as well as the day to day general administration...

  • Sales Director

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    Job Title: Hybrid Sales ManagerAbout the Role:We are seeking an experienced and dynamic Hybrid Sales Manager to join our UK team at Blackhawk Network. As a key member of our sales leadership team, you will play a pivotal role in shaping our sales strategy, driving team performance, and contributing to the overall growth of our business.Key...

  • Sales Director

    4 weeks ago

    Hemel Hempstead, Hertfordshire, United Kingdom Blackhawk Network Full time

    Job Title: Hybrid Sales ManagerAbout the Role:We are seeking an experienced and dynamic Hybrid Sales Manager to join our UK team at Blackhawk Network. As a key member of our sales leadership team, you will play a pivotal role in shaping our sales strategy, driving team performance, and contributing to the overall growth of our business.Key...