Account Representative

**Essential Job Functions**
- Build relationships with defined list of Crane Worldiwde’s existing customers
- Communicates all aspects of Crane Worldiwde’s capabilities and service offerings available to the client
- Negotiate directly with air, ocean and road carriers to achieve best pricing
- Coordinate with different departments and offices domestically and globally across the Crane Worldwide global network to build end to end logistics solutions
- Present suitable solutions to clients using company Quoting Applications
- Develop and maintain positive relationships with those key clients
- Maintain existing client base and simultaneously review new clients within the Branch as to whether to add into portfolio - seek opportunities where possible
- Act as advocate and voice of the customer with Operations teams
- Other duties as assigned

**Other Skills & Abilities**
- Minimum of five years of freight forwarding experience with extensive knowledge in the pricing of complete end to end solutions for commercial air freight/ocean freight and occasional air/ocean chartering.
- High School Diploma or GED, bachelor's degree strongly preferred.

**Disclaimer**:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

**Experience**: Required
- 3 year(s): Must possess strong working knowledge of all rules, regulations, governance and documentation preparations, as it pertains to both Imports and Exports.

**Education**: Required
- High School or better

**Behaviors**: Required
- Detail-oriented: Capable of carrying out a given task with all the details needed to get the task done well
- Team player: Works well as a member of a group

**Motivations**: Required
- Self-starter: Inspired to perform without outside help
- Ability to make an impact: Inspired to perform well by the ability to contribute to the success of a project or the organisation