Casual Night Receptionist

4 months ago


Birmingham, United Kingdom Apart hotel Full time

Job Advert

Are you passionate about hospitality and delivering magic guest service?

This is something that all employees at Aparthotel Birmingham have in common.

Our wide range of employee benefits and personalised training and development plans ensure that our team **love where they work**. These include a full benefits online platform, meals on duty, a pension plan, life insurance, magic treats, birthday celebrations and staff social events, plus many more.

We now have an exciting opportunity for a Casual Night Receptionist to join our Aparthotel Birmingham.

As a Casual Night Receptionist you will be required to **master the art of versatility** and **inject some energy** whilst completing a variety of duties. The main duties expected within the role are:

- To be welcoming and approachable to all guests visiting the property.
- To be a source of security throughout the night and follow Aparthotel Birmingham measures when managing a security breach. Ensure this is effectively communicated to the Duty Manager as soon as possible.
- To ensure the Night Audit is completed each shift whether this is carried out personally or by another member on duty. All necessary date should be logged and communicated to the Duty Manager as soon as possible.
- To ensure a positive guest/ resident experience to maximise repeat business.

We are continually evolving, and our team do too, there is no red tape or corporate conflict with us

We welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. We are an equal opportunity employer and offer opportunities to applicants and employees without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.


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