Front of House Administration Assistant

2 weeks ago


City of London, United Kingdom SJC Full time

A Legal 100 Law Firm in London are looking for a Front of House Administration Assistant to join their London office. The Assistant will interact regularly with the Firm's lawyers and support staff in facilitating the flow of all reception and administrativeresponsibilities.
The Role
- Communicate with clients of the firm in a professional and courteous manner
- To ensure excellent service standards and maintain high client satisfaction
- Full control of London Reception inbox bookings and ad hoc requests
- Handle incoming and outgoing post and deliveries
- Liaise with external contractors, building reception cover and external visitors
- Provide limited secretarial support cover as required
- Liaise with staff, suppliers and clients
- Work collaboratively with Office Manager and PAs to provide a comprehensive support service to fee earners.
- Reception duties to include but not limited to:

- Setting up meeting rooms
- Full knowledge of video conferencing set-ups
- Ensure swift turnaround for clearing and resetting meeting rooms
- Ensuring meeting rooms are fully stocked with refreshments
- Meeting & Greeting Clients
- Liaising with Kings House Reception to advise them of any visitors
- Answering calls, forwarding to the relevant person, or taking a message where necessary
- Arranging Couriers & Taxi's
- Arranging Catering
- Collecting deliveries from Kings House Reception and external venues
- Previous administration experience in a law firm would be preferred but not essential
- Extensive diary management experience
- An ability to converse with clients and other contacts in a professional and courteous manner
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook)
- Excellent interpersonal and organisational skills
- Strong attention to detail and ability to multi-task
- Prioritise and coordinate work
- Maintain confidential information
- Ability to complete ad hoc tasks within agreed deadlines by prioritising workload
- Willingness to learn new skills as they become necessary, displaying a flexible approach
- Demonstrate initiative and strong client focus, taking responsibility for tasks and issues, proactively taking ownership to ensure successful conclusion
- Team player, able to work well with others to achieve task specific goals
How to get in touch
For a discussion in confidence about the above position or about general opportunities in the market then please get in touch with Ashleigh O'Hagan who is a Property Legal specialist at SJC Legal.



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