Trust Wide Transport Lead

2 weeks ago


Maidstone, United Kingdom Kent and Medway NHS and Social Care Partnership Trust Full time

A vacancy has arisen within the Trust Wide Transport Team following a successful trial of a centralised Transport Service which covers all services across KMPT. This post will be expected to have clear oversight and work cohesively with partners to ensure a high standard of quality and safety for patients accessing transport Trust Wide within community and inpatient services. The role will be managed within the umbrella of Patient Flow and will work heavily with both internal and external stakeholders such as the ICB. Communication is key to this role and an ability to coordinate both staff and activity cohesively to ensure a seamless service.
Provide professional leadership, advice and information for non-emergency patient transport; supplying advice and support on complex transport matters, enhancing external links for professional issues.

To enable excellent service provision, leading the delivery and execution of a reliable, quality driven patient transport services, designed to ensure that the System can continue to develop in line with changes to the external environment, maximising durability in supporting other Trust/ICB leaders.

Ensure that providers are producing the required contract monitoring reports, validating these to ensure they include delivery of outcomes for patients, activity levels and efficiencies, ensuring that they are of high and consistent quality that is measurable.

Work with the internal procurement team in securing non contractual collaborative arrangements with external transport providers whenever possible, ensuring each provider is fit for purpose, meets core service standards and supports service delivery.

Work closely with the Management Team including Patient Flow Matrons, Bed Managers and Discharge Co-ordinators aligned to the booking of transport ensuring that any transport issues are identified, reported and resolved which may impact on service delivery.

Come and work with us in the Garden of England where we combine exceptional professional development opportunities with a tremendous quality of life.

We are Kent and Medway NHS and Social Care Partnership Trust (KMPT), providing mental health, learning disability and specialist services, serving 1.8 million people across the county.

The Trust (rated Good overall by the CQC and Outstanding for care) has 3,283 staff working in 66 buildings across 33 locations, covering an area of 1,450 square miles.

You will be joining friendly, passionate colleagues, rich in their diversity, who are committed to providing excellent care to our service users and their loved ones.

The nature of our work attracts kindness and compassion as standard and everyone from our cleaners and porters to the chief executive and chairman

Overall lead responsibility for the implementation of, management of and strategic development of the Trusts Patient Transport Services. Aligned with corporate objectives this role leads and ensures high quality efficient utilisation of resources throughout the system and the Trust.

**Key areas of responsibilities**:

- Oversite and coordination of non-Emergency Patient Transport (NEPT)
- Line Management and Leadership of the Transport Workforce
- Oversite and scrutiny of transport providers activity and contract variation.

Ongoing development of the transport provision in line with national guidance

The post holder will provide strong focused professional advice, guidance and leadership to effect transfer of patient services activities with decision making, whilst ensuring continued improvements in efficiency and effective service delivery.

You are responsible for the day-to-day supervision of the team. Track employees’ job performance, professional development and attendance. You will be responsible for onboarding of staff, including local inductions and training requirements, as well as supervisions and appraisals of all staff under your remit. To oversee the recruitment of new employees and develop and implement training programmes for new and existing employees.



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