Call Centre Assistant

4 weeks ago


Chelmsford, United Kingdom Specsavers Full time

**Call Centre Assistant**

**Location: Chelmsford**

Full Time - 40 hours per week

Bonus in store
- Specsavers Perks available - discount scheme with savings across 100's of retailers_
- 28 days holiday_

Full training will be provided

Fully Paid Uniform

Ongoing training and support in store

Great bus and train routes around the store

Have you ever considered a career in optics, are you passionate about retail and offering the best customer service?

At Specsavers, our Receptionists / Call Centre / Customer Service Advisors are essential in shaping the beginning of our Customer’s journey.

We’re looking for someone with experience in customer service with strong communication skills, who is good with people, has an organised approach & a willingness to help - a friendly and professional approach is essential.

Joining our team, you’ll make sure every patient receives a great experience from the get go, creating a positive impression at every opportunity.
- Answering all telephone calls in a prompt, clear and friendly manner
- Transferring calls efficiently
- Responding to customer enquiries
- Ensuring customer details are captured accurately when booking appointments
- Dispensing over the phone
- Triaging patients with eye & health concerns

Join our team and you’ll discover why at Specsavers, we pride ourselves on providing the foundation for exciting, long-term careers. We’ll continue to develop and expand your knowledge of Optics to enable you to support with all customer enquiries, ensuring the highest levels of customer care are maintained.

If you are interested please click **Apply** as this vacancy will close once we have filled all available places.

INDR

**Job Types**: Full-time, Permanent

Schedule:

- Day shift
- Weekend availability

Work Location: In person


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