Mortgage Support Officer

4 weeks ago


Douglas, United Kingdom RBS International Full time

Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive.

This role is based in the Isle of Man and as such all normal working days must be carried out in the Isle of Man.

Join us as a Mortgage Support Officer
- Take on a new role in an exciting and dynamic team, offering vital support to clients with mortgage needs
- We’ll look to you to deliver high standards for each case you own, with proactive organisation and accurate records and file management
- This is an opportunity for you to develop your knowledge of mortgages and financial markets, in an environment where we take a real investment in your career progression
- We're offering this role for a period of 12 months

**What you'll do**:
You’ll be directly supporting our mortgage specialists by providing research, analysis of data and drafting suitable solutions and reports. With excellent attention to detail, you’ll make sure that all reports, documentation and systems recording is technically accurate, compliant and provides the right outcomes for our client.

Day-to-day, you’ll be:

- Analysing and interpreting client needs from documentation provided by mortgage specialists
- Providing appropriate research material to support client outcomes
- Preparing affordability analysis based on data provided by clients
- Preparing submissions to credit for approval
- Drafting suitability letters for mortgage specialists to review, approve and sign

**The skills you'll need**:
We’re looking for someone with experience in a banking or financial services environment and a broad knowledge of financial markets, products and services. You’ll also have the ability to work with high levels of attention to detail, alongside excellent problem solving and communication skills.

We’ll also expect you to have:

- Strong analytical skills and experience of interpreting data and making meaningful conclusions
- A track record of meeting quality assurance, service and risk targets in a regulated environment
- The ability to maintain high levels of knowledge of relevant internal advice processes and procedures
- A strong background in relationship management and customer service
- Good Microsoft Office and other technical systems skills



  • Douglas, United Kingdom RBS International Full time

    Our people work differently depending on their jobs and needs. From hybrid working to flexible hours, we have plenty of options that help our people to thrive. This role is based in the Isle of Man and as such all normal working days must be carried out in the Isle of Man. Join us as a Mortgage Support Officer - Take on a new role in an exciting and...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 29 January 2023 Salary Range £21,285 - £23,650 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary The Islands business is the fastest growing business in LBG, so it is a really exciting time to join and make a real difference to our Islands Mortgage customers. **Job...


  • Douglas, United Kingdom Lloyds Banking Group Full time

    End Date Sunday 18 June 2023 Salary Range £23,418 - £26,020 Agile Working Options Other Agile Working Arrangements / Open to Discussion Job Description Summary The Islands business is the fastest growing business in Lloyds Banking Group so it’s a really great time to join and make a real difference. And with an employee benefits package you can...


  • Douglas, United Kingdom Isle of Man Government Full time

    Our Retail Division is looking to recruit a Permanent Full-Time (40 hours per week) Retail Support Officer based at Postal Headquarters. This role is to provide support/training and to coordinate cash services to all contractors acting as sub postmasters, Postal Headquarters and the Northern Delivery Office counters. Additionally this role is required to...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join our team as a Commercial Support Officer within the Public Estates and Housing Division to help to provide an effective, professional and customer focused asset management service for the portfolio of the Isle of Man Government commercial estate supporting the functions of the Division. Within this role, you will work...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join our team as a Business Support Officer within the Department of Infrastructure! In this role, you will provide administrative and project support to the various teams within the Highway and Asset Management (HaAM) section. This includes supporting the Head of HaAM in managing and coordinating internal and external...


  • Douglas, United Kingdom isle of man government Full time

    **About the role and our team** Join our team as a Corporate Services Support Officer for the Department of Environment, Food & Agriculture! We’re looking for an enthusiastic, well organised and customer-focussed individual to join our Corporate Services Team, based in the modern and friendly surroundings of ‘Thie Slieau Whallian’, St Johns. This...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are seeking a motivated and dynamic Business Management Officer to join our team in the Community Mental Health Service for Adults (CMHSA). You will have line management responsibility for the CMHSA Administration Team and take a leadership role within the organisation, providing guidance and supervision, supporting the growth and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are seeking a conscientious and creative individual with excellent communication skills to join our team within the Isle of Man Constabulary as a Public Engagement Support Officer where you will be responsible for creating, implementing and delivering all internal and external communications for the Isle of Man Constabulary, providing...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are seeking a Support Officer with great customer service skills and excellent attention to detail to join our fast-paced and supportive Shared Fleet Services (SFS) Team within the Department of Infrastructure. In SFS we are responsible for the Government vehicle and plant replacement, servicing, maintenance and repair either directly...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join us as a Financial Intelligence Support Officer for the Financial Intelligence Unit (FIU)! The FIU’s core purpose is to protect the integrity of the Isle of Man’s financial system by contributing to the administration of justice through its expertise in detecting financial crime, and countering money laundering and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Join our team as a Senior Education Support Officer within the Additional Support Team at St Ninian's High School! Within this role, you will be supporting the progress of individuals across the school at additional needs level. You will be required to implement and deliver specific and targeted additional interventions to small groups...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Join our friendly team as a Senior Education Support Officer within the Pastoral Support Team at St Ninian's High School where you will support the progress of individuals across the school at additional needs level. You will be required to implement and deliver specific and targeted additional interventions to small groups and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are looking for an enthusiastic and organised Administrative Officer to join our small, central team within the Department of Infrastructure where you will provide efficient and accurate administrative support primarily to the Administration Team in the Office to the Minister and Chief Officer's Office. This is a developing and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join our team as a **Senior Education Support Officer - Literacy Support **at Ramsey Grammar School! Initially, you will be responsible for running the Accelerated Reader Programme and supporting the running of the Lexia Intervention Programme. These roles may switch in the future dependent on the needs of the school or the...


  • Douglas, United Kingdom isle of man government Full time

    **About the role and our team** Join our team as a Business Support Officer within our Environmental Health Unit for the Department of Environment, Food & Agriculture! You will be part of a specialist administration team working together to support the functions of the Environmental Health Unit which includes assisting our Environmental Health Officers and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** We are looking for a highly motivated professional to join our dedicated and hardworking admin team as an Administration Officer within the Community Care Services. You will contribute to the smooth running of the service areas by undertaking a wide range of administrative duties. You will work as part of a multi-professional team and...


  • Douglas, United Kingdom Isle of Man Government Full time

    **This post is a limited term appointment 2 years** **About the role and our team** Join our team as a Customer Support Officer within the Office of Human Resources! This role sits in the PiP System Support Team, who are responsible for providing our customers across Isle of Man Government with support with accessing PiP, our self-service HR and Payroll...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role** Scoill Vallajeelt are looking to appoint an Education Support Officer to work across different classes in Key Stage 2 from September 2024 where you will provide support for pupils ensuring their safety and access to learning activities. You will also assist and support teaching and learning within the school. **A workplace that invests...


  • Douglas, United Kingdom Isle of Man Government Full time

    **About the role and our team** Join us as an Outreach Senior Educational Support Officer within our Learning Support Services team at Ballakermeen High School, supporting students with complex and additional needs! You will be a key worker for a number of students, delivering interventions to support a wide range of needs and liaising with parents/carers...