Relief Ero emergency Response Officer

6 months ago

Barnoldswick, United Kingdom Mitie Full time

**Job objectives and responsibilities**
- Actively respond to an emergency situations such as an uncontrolled fire or release of potentially harmful substances or medical care to protect lives, property and the environment
- Taking part in ongoing training relating to all the Emergency Response Teams (ERT) customer specified requirements
- Conducting security response and security inspections to** **create a safe and secure environment for employees, visitors and contractors
- To communicate any security risks to team leader/ERT Manager and carry out work in a safe and diligent manner
- To** **be a point of contact for visitors, employees and contractors attending site
- Support of the sites Personal Protective Equipment provision
- To provide a professional, on site presence and assist the customer where possible
- The post holder will be expected to comply with the department's policies and procedures at all times. These include, but are not limited to equal opportunities, confidentiality, data protection and health and safety. In order to do their job, the post holder will be trained and coached in the procedures and policies of the customers' expectations. They will be expected to familiarise themselves with the sites procedures and policies and to seek advice and guidance from the Line Manager if required
- The key objectives / responsibilities listed above are only an indication of the main duties required to be performed.

**Main duties**
- To respond swiftly and safely to all emergency calls and requests for assistance and following the correct procedures in the event of an incident until arrival of external emergency services and then assist them
- Provide emergency medical care as to the sites requirements up until the arrival of external emergency services if they are required
- Maintain all emergency equipment in a state of readiness, including cleanliness, repairing and testing as required to approved standards and procedures to undertake checks on emergency equipment provided for ERT use
- Take part in continuous training and learning programmes by attending lectures, exercises, simulated incidents, practice drill sessions, security duties and other forms of training to achieve and maintain competence levels
- Maintain a level of personal fitness necessary to carry out all the duties of an Emergency Response Team member
- Perform all required site training duties to the client's specifications
- Conduct internal / external security patrols, checking for signs of damage, vandalism or theft
- Operate the security control room /monitoring CCTV systems and following procedures in the event of normal duties and /or an emergency
- Undertake routine administration tasks as required in order to ensure all entries to records are correct and kept up to date
- Operate all company/client vehicles and equipment in a safe and appropriate manner
- Operate all equipment and tools appropriately
- Perform general maintenance work of equipment and facilities
- Communicating effectively with colleagues, client personnel and Mitie Management
- Ability to follow and carry out instructions

**Person Specification**
- Excellent timekeeping and attendance
- Flexible in terms of hours and shifts, available to work 12-hour shifts including days, nights, public holidays and weekends either on a set shift pattern or on a relief basis, usually working a minimum of 42 average hours per week in line with business demands
- Pass all required security and back ground checks, willing to undergo a 5-year employment check and able to account for a full 5-year history, providing evidence of all employment, unemployment, training etc during this period in line with strict vetting criteria
- Able to provide I.D documentation proving identity, right to work and all previous and current addresses in line with strict vetting criteria
- Excellent communication skills both verbal and written
- Professional approach to all tasks
- Positive outlook
- Have integrity, adaptability and dedication to role
- Proactive and willing to help
- SIA licence is a requirement
- Full clean Driving Licence.
- An in-date First Aid at Work qualification (desirable)
- Must be courteous and professional at all time, take pride in their personal appearance
- Must have an excellent work ethic, be reliable and be able to work as part of a team or independently
- Computer literate (basic)
- Committed to on-going training and development
- Fire service vocational qualifications:

- Whole-time/retained fire-fighter or industrial fire-fighter qualification

Fully trained in Breathing Apparatus to Home Office standards
- Trained in Confined Space rescue and working at height rescue (desirable)
- Current pass certificate for fire-fighter physical fitness test (treadmill test or equivalent) - desirable
- Any other requests as communicated by Mitie and as agreed with the client

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