Technical Platform Owner

4 weeks ago

Dundee, United Kingdom Social Security Scotland Full time

Overview:
Are you dynamic and highly motivated individual?

Do you have experience of successfully delivering digital services?

If your strengths include project management, collaboration and motivation toward delivering large scale digital citizen services, then we’re looking for Technical Platform Owners to contribute to our journey of growth.

Social Security Scotland, an Executive Agency of the Scottish Government is implementing the largest, most complex IT programme of change since Scottish devolution. We will deliver a social security system to support the people of Scotland for decades to come as a directive mandated in the Smith Commission published in 2018.

**What do we offer you?**

We offer meaningful and engaging careers, a collaborative culture, and support for your career goals, all while nurturing a healthy work-life balance.

We provide an employment package that attracts, develops, and retains only the best talent.
- C1 - Salary between £52355 - £65276
- Flexible working arrangements with potential of up to 4 days off per month.
- You will have an annual leave allowance of 5 weeks, rising to 6 weeks after 4 years. In addition, the Scottish Government observes 11½ days public and privilege holidays, dates of which are set annually.
- Workplace adjustments for everyone that needs them to ensure your comfort and safety in your new role.
- Learning and development opportunities to support your personal and professional growth.
- Career progression - join a rapidly growing and developing organisation with excellent opportunities for career advancement.
- Contributory Pension Scheme (employee contributions 5.45% employer contributions 27.1 - 27.9%).
- Health and wellbeing support including 24 hour access to our Employee Assistance Programme, plus counselling support available for all.

**DDaT Pay Supplement**

This post attracts a £5000 Digital, Data and Technology (DDaT) pay supplement after a 3 months DDaT competency qualifying period. The payment will be backdated to your start date in the role.

As a member of the profession you will join the professional development system, currently BCS RoleModelplus.

**Flexible and Hybrid Working**

Our current way of working is by a hybrid working approach, where colleagues will be expected to use a mix of office based and remote working (working from home) depending on the requirements of the role.

Base office location can be in either Dundee or Glasgow.

Social Security Scotland is an Executive Agency of the Scottish Government.

Our benefits help people from all walks of life in Scotland. We are committed to recruiting a diverse workforce that is representative of the clients we serve.

Find out more about us here.

**Responsibilities**:
The Technical Platform Owner (Senior Product Manager) is a technical delivery role responsible for the implementation, delivery and management of a single product that is high risk and sensitive or multiple products / components depending on scale and complexity which are vital to the overall technical architecture & design solution for the devolved benefits roadmap such as:
- Document Management
- Front Facing Client Systems
- Re-determination & Appeals
- Multi-Channel Contact Centre
- Logging Monitoring & Alerting
- Fraud, Debt & Error
- Local Delivery
- MI & Reporting
- Integration
- Payments

Reporting to the Platform Delivery Manager, the Technical Platform Owner will be responsible for the evaluation, options appraisal, supplier selection and successful delivery of technical components that will underpin the delivery of the Social Security Agency.

The Technical Platform Owner will own the following priorities:

- Engagement with benefits product owners to ensure business requirements and cross cutting alignment is factored in to option appraisals
- Collaborative engagement and build strong working relationships across the Chief Digital Office branches and key stakeholders to ensure alignment of a service provision to meet the needs of Scottish citizens
- Provide technical oversight to identify and procure the strategic common components including cross government engagement, technical planning and security risk that align to the Chief Digital Office Strategy
- Transition products and components into a live service operation ensuring that service design documentation is in place and underpinned by appropriate support and maintenance arrangements
- Production and validation of Option Appraisals and Outline / Full Business Case documents to support Social Security Programme investment decisions
- Undertake initial assessment of technical discovery solutions including services which may already exist in the Scottish Public Sector or wider UK Government landscape

Here are details of the Competencies required for this role and you will be tested against these competencies if you are invited to attend the interview/assessment:

- Leading Others
- Communications and Engagement
- Improving Performance
- Analy

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