Receptionist

3 days ago


Ambleside, United Kingdom Brathay Trust Full time

Salary £ 21000

Ambleside

**Vacancy listed** 05/02/2024

**Application deadline** 26/02/2024

**Details**

**RECEPTIONIST**

**Full Time - 35 hours per week | Working Pattern includes Weekend Work | £21,000 per annum | Ambleside**

Are you a highly organised and friendly individual with excellent communication skills? Brathay is seeking a dedicated Receptionist to join our team.
- Brathay’s reception is the first port of call for an array of internal and external guests, clients and staff - it’s a hub of activity, where no two days are the same As such, you'll strive to establish a friendly, courteous and helpful environment in which the needs of all our customers are accommodated.
- In this role, you’ll need to have excellent communication skills, be confident to work using your own initiative as well as being an excellent team player.**Skills and Experience**:
**Essential**:

- Experience of providing excellent customer service in a receptionist or similar role
- Numerate, accurate, and willing to develop an understanding of basic business finance
- Excellent communication and negotiation skills, both face-to-face and over the telephone
- Competent and proficient user of spread sheets, word processing, MS Office and booking websites.

**Desirable**
- Significant practical experience across 50+ bed private or corporate hotels
- Knowledge of Health and Safety regulations and other relevant legislation e.g., Data Protection Act
- Experience of sales (including up-selling) in a hospitality environment
- Good understanding of the principles of marketing and advertising/sales in a hospitality environment

**Benefits**

JOIN OUR TEAM

At Brathay, we know everyone has the capacity to do extraordinary things that can inspire and benefit others. This could be you too
- 30 days paid annual holiday entitlement (plus bank holidays)
- Option to purchase additional leave
- Cycle to work scheme
- Life assurance
- Refer a friend scheme
- Long service award
- One free staff nights accommodation (Ambleside) per year (transferrable to family or friends)


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