Service Coordinator

7 months ago


Kendal, United Kingdom WESTMORLAND FIRE AND SECURITY Full time

The core focus of this role is to efficiently schedule and dispatch work to Service & Maintenance Engineers to enable timely completion of corrective and preventative maintenance visits in line with customer requirements and service schedules. you must demonstrate excellent customer service skills to your internal and external customers and possess excellent attention to detail with the ability to work well under pressure.
- Managing all accommodation requests for engineers within your region
- Obtain all engineer qualifications required for site visits
- Communicate efficiently with service engineers and service manager
- Input corrective and preventative calls onto the service and planning system with a high level of accuracy
- Logging calls on System and obtain detailed site information from clients in relation to service visits
- To escalate to Service Managers any calls excessively further actioned for permanent resolution.
- Ensure that all overdue or uncompleted calls are correctly actioned with rationale
- Rebooking missed corrective and preventative visits and escalating any issues to line manager
- Other adhoc office duties as and when required.

**About you**:

- Demonstrate excellent communication skills both on the telephone and face to face.
- Ability to work in a team and individually
- Good attention to detail
- Good geographical knowledge of UK Regions
- Self motivated and encourage and promote a calm working environment
- Demonstrate excellent time management skills
- Experience in the use of planning would be advantageous
- Computer skills - Word, Excel, be receptive to training on unfamiliar operating systems customer portal logging systems

**Job Types**: Full-time, Permanent

**Salary**: Up to £25,000.00 per year

**Benefits**:

- Additional leave
- Company events
- Company pension
- Store discount

Schedule:

- 8 hour shift
- Flexitime
- Monday to Friday

**Experience**:

- Planning & Scheduling: 2 years (required)

**Language**:

- English (required)

Work Location: In person



  • Kendal, United Kingdom Service Care Solutions Full time

    Responsibilities: Safeguard Children: Undertake statutory duties, including Child in Need, Child Protection, and court proceedings.Collaborate with Families: Build strong, trusting relationships with children and their families to assess needs and develop effective care plans.Case Management: Handle complex cases with confidence, ensuring timely and...


  • Kendal, Cumbria, United Kingdom Service Care Solutions Full time

    Family Support Coordinator JobWe are seeking an experienced Family Support Coordinator to join our team in Westmorland & Furness. As a valued member of our team, you will provide essential support, guidance, and intervention to help safeguard children and achieve positive outcomes.About the RoleYou will be working closely with children and families to...


  • Kendal, Cumbria, United Kingdom Service Care Solutions Full time

    Job DescriptionThe ideal candidate will have a proven track record in statutory children's social work, including safeguarding and court processes. You will be responsible for handling complex cases with confidence, ensuring timely and proportionate interventions.Key Responsibilities:Safeguard Children: Undertake statutory duties, including Child in Need,...


  • Kendal, Cumbria, United Kingdom Elysium Healthcare Limited Full time

    Role Description: Decorative Services CoordinatorElysium Healthcare Limited seeks an experienced Decorative Services Coordinator to manage painting and decorating tasks at Ann House.This is a unique chance to bring your expertise in Painting and Decorating to a dedicated team and make a tangible difference in the lives of residents.Your primary...


  • Kendal, Cumbria, United Kingdom The Oaklea Trust Full time

    Job DescriptionSupport Services CoordinatorLocation: Kendal, CumbriaEstimated Salary: £25,000 - £30,000 per annumContract: Permanent, Part-timeHours: 20 hours per weekRole Overview:We are seeking an experienced Support Services Coordinator to join our team in Kendal. As a key member of our staff, you will be responsible for providing high-quality support...

  • Service Coordinator

    7 months ago


    Kendal, United Kingdom PV DOBSON AND SONS Full time

    P V Dobson Ltd a forward thinking family business with over 60 years experience within the Agriculture and Industrial sectors. Our premium manufacturers include Massey Ferguson, Fendt, Kubota, Manitou, Mecalac and Isuzu. **Service Co-ordinator** **Skills Required**: Previous experience in Plant, Fleet Hire or Service essential. Excellent administration...


  • Kendal, Cumbria, United Kingdom Elysium Healthcare Full time

    About the RoleWe are seeking a skilled Activity Programme Coordinator to join our team at Ann House, a specialist Learning Disability and Autism service in Kendal, Cumbria. As an Activity Programme Coordinator, you will be responsible for creating engaging activities that promote social interaction, leisure pursuits, and personal interests among our service...

  • Activity Coordinator

    10 hours ago


    Kendal, United Kingdom Elysium Healthcare Full time

    Being an Activities Coordinator is so much more than just organising programmes. It's providing care and support to some of the most vulnerable people in society so they can do something they couldn't do before. It's what delivering great healthcare shouldfeel like. Working 20 hours a week, you will join the team at Ann House and Fairmead House in Kendal,...


  • Kendal, Cumbria, United Kingdom Elysium Healthcare Full time

    About the Job:We are currently recruiting for an Occupational Wellbeing Coordinator to join our team at Ann House in Kendal. As a key member of our multidisciplinary team, you will be responsible for coordinating a range of activities and programmes to support service users build a brighter future.In this exciting role, you will work closely with our...


  • Kendal, Cumbria, United Kingdom Elysium Healthcare Full time

    Role DescriptionAs a Support Services Manager, you will play a vital role in ensuring the delivery of high-quality care and support services at Ann House, a specialist provision in Kendal, Cumbria. Your primary responsibility will be to manage and coordinate the activities of the support team, ensuring that each service user receives personalized care and...


  • Kendal, United Kingdom Elysium Healthcare Full time

    Being an Activities Coordinator is so much more than just organising programmes. It's providing care and support to some of the most vulnerable people in society so they can do something they couldn't do before. It's what delivering great healthcare shouldfeel like. Working 20 hours a week, you will join the team at Ann House and Fairmead House in Kendal,...

  • Care Coordinator

    2 weeks ago


    Kendal, Cumbria, United Kingdom The Oaklea Trust Full time

    About the RoleWe are seeking a highly skilled and compassionate Care Coordinator to lead our Supported Living project in Kendal, Cumbria.This is an excellent opportunity for an experienced Team Manager to join The Oaklea Trust and make a positive impact on the lives of adults with learning disabilities.The successful candidate will be responsible for...

  • IT Project Coordinator

    7 months ago


    Kendal, United Kingdom James Cropper plc Full time

    James Cropper global market leaders in advanced materials and paper products. Led by the Cropper family for six generations, we have an international workforce and an operational reach in over 50 countries. Established in 1845, we manufacture paper, packaging and advanced materials incorporating pioneering non-wovens and electrochemical coatings. We...

  • Activities Coordinator

    7 months ago


    Kendal, United Kingdom HC-One - Summerhill Full time

    **About The Role**: In your role as an Activities Coordinator Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works at Northview Lodge understands that our Residents are people just like them with their own stories to tell. By joining...


  • Kendal, United Kingdom Service Care Solutions Full time

    Job SummaryWe are seeking a highly skilled and dedicated Family Support Specialist to join our team in Westmorland & Furness. This is an excellent opportunity to make a real impact in the lives of children and families across the region.The successful candidate will provide essential support, guidance, and intervention to help safeguard children and achieve...


  • Kendal, Cumbria, United Kingdom Elysium Healthcare Full time

    **About the Role:**As a Care and Support Coordinator, you will play a vital role in ensuring the delivery of high-quality care and support services to individuals with learning disabilities and autism. You will work closely with our multidisciplinary team to establish, deliver, and coordinate programmes and activities that promote positive outcomes for our...

  • Lifestyle Coordinator

    7 months ago


    Kendal, United Kingdom McCarthy Stone Full time

    **Job Title: Lifestyle Coordinator** **Company: Your McCarthy Stone** **Location: Kendal** Wainwright Court is one of our stunning developments, consisting of 60 one and two bedroom Assisted Living retirement apartments, set in the beautiful old market town of Kendal. **Overview**: McCarthy Stone is a leading developer and manager of retirement...

  • Service Supervisor

    7 months ago


    Kendal, United Kingdom Path Recruitment Full time

    Location Kendal- Discipline: - Plant Hire, Construction Equipment, Sweeper Hire, Agricultural, Fleet Management, Rail Plant, Heavy Plant, Capital Equipment- Associated job titles: - Goods in, Senior Parts Consultant, Specialised Parts Advisor, Hire Manager, Service Manager, Rental Manager, Plant/Rental Administrator, Hire Coordinator, Hire Controller,...


  • Kendal, United Kingdom Service Care Solutions Full time

    Westmorland & Furness Council are seeking passionate and experienced Children & Families Social Workers to join their Support and Protect Team. With two positions based in Kendal and one in Penrith, this is an opportunity to make a real impact in the lives of children and families across the region. As a valued member of our team, you'll provide...


  • Kendal, United Kingdom Service Care Solutions Full time

    Westmorland & Furness Council are seeking passionate and experienced Children & Families Social Workers to join their Support and Protect Team. With two positions based in Kendal and one in Penrith, this is an opportunity to make a real impact in the lives of children and families across the region. As a valued member of our team, you'll provide...