Service Coordinator
6 months ago
The core focus of this role is to efficiently schedule and dispatch work to Service & Maintenance Engineers to enable timely completion of corrective and preventative maintenance visits in line with customer requirements and service schedules. you must demonstrate excellent customer service skills to your internal and external customers and possess excellent attention to detail with the ability to work well under pressure.
- Managing all accommodation requests for engineers within your region
- Obtain all engineer qualifications required for site visits
- Communicate efficiently with service engineers and service manager
- Input corrective and preventative calls onto the service and planning system with a high level of accuracy
- Logging calls on System and obtain detailed site information from clients in relation to service visits
- To escalate to Service Managers any calls excessively further actioned for permanent resolution.
- Ensure that all overdue or uncompleted calls are correctly actioned with rationale
- Rebooking missed corrective and preventative visits and escalating any issues to line manager
- Other adhoc office duties as and when required.
**About you**:
- Demonstrate excellent communication skills both on the telephone and face to face.
- Ability to work in a team and individually
- Good attention to detail
- Good geographical knowledge of UK Regions
- Self motivated and encourage and promote a calm working environment
- Demonstrate excellent time management skills
- Experience in the use of planning would be advantageous
- Computer skills - Word, Excel, be receptive to training on unfamiliar operating systems customer portal logging systems
**Job Types**: Full-time, Permanent
**Salary**: Up to £25,000.00 per year
**Benefits**:
- Additional leave
- Company events
- Company pension
- Store discount
Schedule:
- 8 hour shift
- Flexitime
- Monday to Friday
**Experience**:
- Planning & Scheduling: 2 years (required)
**Language**:
- English (required)
Work Location: In person
-
Support Services Coordinator
3 weeks ago
Kendal, Cumbria, United Kingdom The Cambian Group Full timeRole Purpose:We are seeking an experienced Support Services Coordinator to join our team at Cambian Whinfell School. As a key member of our administration team, you will provide administrative and clerical support, ensuring the smooth operation of our services.Key Responsibilities:Oversee the staff roster and coordinate staff trainingSupport with manager...
-
Engineering Technical Service Coordinator
1 month ago
Kendal, Cumbria, United Kingdom North Yorkshire Council Full timeJob Summary:We are seeking a highly skilled Technical Service Coordinator - Engineering to join our team at North Yorkshire Council. As a key member of our engineering consultancy, you will be responsible for managing project delivery, leading and coordinating detailed designs, and ensuring compliance with business management standards.Key...
-
Service Coordinator
5 months ago
Kendal, United Kingdom PV DOBSON AND SONS Full timeP V Dobson Ltd a forward thinking family business with over 60 years experience within the Agriculture and Industrial sectors. Our premium manufacturers include Massey Ferguson, Fendt, Kubota, Manitou, Mecalac and Isuzu. **Service Co-ordinator** **Skills Required**: Previous experience in Plant, Fleet Hire or Service essential. Excellent administration...
-
Activities Coordinator
4 weeks ago
Kendal, Cumbria, United Kingdom Elysium Healthcare Full timeAbout the RoleElysium Healthcare is seeking a dedicated and compassionate Activities Coordinator to join our team at Ann House, a Learning Disability and Autism service. As an Activities Coordinator, you will play a vital role in creating an activity-based culture that promotes social, recreational, and leisure activities for our service users.Key...
-
IT Project Coordinator
6 months ago
Kendal, United Kingdom James Cropper plc Full timeJames Cropper global market leaders in advanced materials and paper products. Led by the Cropper family for six generations, we have an international workforce and an operational reach in over 50 countries. Established in 1845, we manufacture paper, packaging and advanced materials incorporating pioneering non-wovens and electrochemical coatings. We...
-
Activities Coordinator
5 months ago
Kendal, United Kingdom HC-One - Summerhill Full time**About The Role**: In your role as an Activities Coordinator Kindness will be at the core of everything you do. It touches upon every aspect of our Dementia, Nursing, Residential and Specialist care homes. Every single person who works at Northview Lodge understands that our Residents are people just like them with their own stories to tell. By joining...
-
Volunteer Branch Support Coordinator
6 months ago
Kendal, United Kingdom SSAFA Full timeThis role covers Kendal and surrounding areas. Do you enjoy teamwork and helping others? Are you empathetic with good organisation, IT and communication skills? If so, we’d love to hear from you. You don’t need an Armed Forces background, just a commitment to providing great support to our beneficiaries. **What is a Branch Support Coordinator?** There...
-
Lifestyle Coordinator
6 months ago
Kendal, United Kingdom McCarthy Stone Full time**Job Title: Lifestyle Coordinator** **Company: Your McCarthy Stone** **Location: Kendal** Wainwright Court is one of our stunning developments, consisting of 60 one and two bedroom Assisted Living retirement apartments, set in the beautiful old market town of Kendal. **Overview**: McCarthy Stone is a leading developer and manager of retirement...
-
Service Supervisor
6 months ago
Kendal, United Kingdom Path Recruitment Full timeLocation Kendal- Discipline: - Plant Hire, Construction Equipment, Sweeper Hire, Agricultural, Fleet Management, Rail Plant, Heavy Plant, Capital Equipment- Associated job titles: - Goods in, Senior Parts Consultant, Specialised Parts Advisor, Hire Manager, Service Manager, Rental Manager, Plant/Rental Administrator, Hire Coordinator, Hire Controller,...
-
Facilities Management Coordinator
1 day ago
Kendal, Cumbria, United Kingdom Arcus FM Limited. Full timeJoin Arcus FM Limited as a Cleaning Services Team Lead and take charge of a dedicated team delivering premium cleaning services to a prominent retailer. Key tasks include:Supervising Cleaning Team members and fostering a culture of excellence within the team.Planning and coordinating rotas and work schedules to guarantee efficient service delivery.Ensuring...
-
Homeless Service Coordinator
3 days ago
Kendal, Cumbria, United Kingdom Home Group Limited Full time £24,299Support Worker Job DescriptionThis role involves working in a dynamic team to provide support services to individuals who have been homeless or are at risk of homelessness.About the Job:Develop and implement support plans to help customers achieve their goalsProvide practical assistance with daily living tasks to promote independenceLiaise with external...
-
Advocacy and Outreach Coordinator
3 days ago
Kendal, Cumbria, United Kingdom The Oaklea Trust Full timeAbout the Team:The Oaklea Trust is a leading provider of social care services, dedicated to supporting individuals in need. Our team of professionals is passionate about making a difference in people's lives, and we are seeking like-minded individuals to join us.Role Overview:In this Advocacy and Outreach Coordinator role, you will play a key part in...
-
Support Service Coordinator
4 weeks ago
Kendal, Cumbria, United Kingdom Halcyon Full timeHalcyon Health and Social Care Cumbria are proud to be working in partnership with a renowned care provider dedicated to delivering bespoke care services. Their focus on enriching the lives of individuals with learning disabilities has led to the development of high-quality care and support within community settings.This is an exceptional opportunity to join...
-
Activities Coordinator
4 weeks ago
Kendal, Cumbria, United Kingdom Elysium Healthcare Full timeAbout the RoleWe are seeking an experienced Activities Coordinator to join our team at Ann House, a Learning Disability and Autism service. As an Activities Coordinator, you will play a vital role in creating an activity-based culture that promotes social, recreational, and leisure activities for our service users.Key Responsibilities:Coordinating social and...
-
Lead Youth Program Coordinator
1 week ago
Kendal, United Kingdom The Oaklea Trust Full timeThe Oaklea Trust: A Leading Provider of Youth ServicesWe are seeking an experienced and passionate individual to lead our youth program team in Kendal, Cumbria. As a Lead Youth Program Coordinator, you will play a vital role in delivering high-quality programs that promote personal and social development among children and young people.Job Summary:In this...
-
Sales and Logistics Coordinator
6 months ago
Kendal, United Kingdom James Cropper plc Full time**Our Story** James Cropper are global market leaders in advanced materials and paper products. Led by the Cropper family for six generations, we have an international workforce and an operational reach in over 50 countries. Established in 1845, we manufacture paper, packaging and advanced materials incorporating pioneering non-wovens and electrochemical...
-
Customer Experience Coordinator
6 months ago
Kendal, United Kingdom VolkerWessels Full timePart of the VolkerWessels UK Group, VolkerStevin is an industry-leading civil engineering business, providing complex and innovative engineering solutions across a wide range of sectors including maritime, flood risk management, defence, energy, water and regeneration. Collaborating with, and drawing on the specialist skills of the group’s business units...
-
Digital Marketing Coordinator
5 months ago
Kendal, United Kingdom Ourea Events Full time**ABOUT OUREA EVENTS** We’re the small (10-person) permanent staff who organise the UK’s most challenging off-road running events including the Montane Dragon’s Back Race®, Cape Wrath Ultra®, Salomon Skyline Scotland®, SCARPA Great Lakeland 3Day, SILVA Northern Traverseand Kendal Mountain Festival 10K Trail Run. We work year-round, primarily from a...
-
Temporary Assistant Catering Supervisor, Heron Hill
5 months ago
Kendal, United Kingdom Orian Solutions (Food Service) Full time**Job Title: Temporary Assistant Catering Supervisor, reviewed after 6 months** **Location: Heron Hill School, Hayfell Avenue, Kendal, Cumbria LA9 7JH** **Hours: 20 Hours per week Mon-Fri 4 hrs daily, flexible between 08.00-14.30, term time.** **Rate of Pay: £11.19 per hour** **PURPOSE OF ROLE**: To prepare, cook and serve school meals: high quality...
-
Senior Project Coordinator
4 days ago
Kendal, Cumbria, United Kingdom United Utilities Full timeUnited Utilities is a leading water company in the North West of England, committed to delivering high-quality services while respecting the environment and supporting the economy.Salary:£65,000 - £85,000 per annumJob Description:We are seeking a Senior Commercial Planner to join our team. As a key member of our Programme Controls team, you will be...