Room Service Team Leader

6 months ago


London, United Kingdom PPHE Full time

First-class service and delicious food and drink are every bit as important to the hotel experience as a great night’s sleep in a stylish location. That is why your contribution as a **Room Service Team Leader** is so important. As our **Room Service Team Leader**, you will lead by example showing the rest of the team how to give our guests a memorable experience.

Park Plaza Westminster Bridge is our largest hotel with 1019 bedrooms and very busy Room Service Operations.

We are looking for a **Room Service Team Leader**:

- Who ensures our Room Service, Executive Lounge and Minibar operations run smoothly that make guests want to return
- Who can inspire, coach and mentor Room Service team members
- Who is passionate about exceeding guests’ expectations
- Who shares our values: Trust, Respect, Teamwork, Enthusiasm, Commitment, Care
- With previous experience as a **Room Service Team Leader/ **Room service waiter/waitress

As a **Room Service Team Leader,** you will receive:

- Two wellness days per year, meaning all team members start with 30 days of holiday per year (pro rata) - these increase with service
- **Salary: £13.00 per hour plus Service Charge**:

- Two meals per day, every day (including days off if you wish to come in)
- Discounted gym memberships
- Access to free financial and mortgage advice
- Shift patterns shared at least 2 weeks in advance so you can plan your life around work
- Discounted hotel staff rates
- Great Learning and development opportunities

Conveniently situated on the South Bank of the Thames and overlooking the Houses of Parliament, Park Plaza Westminster Bridge London is an iconic hotel featuring contemporary design, stylish rooms, and an array of restaurants and bars.

**Park Plaza. Be part of it.**

**Job Types**: Full-time, Permanent

**Salary**: From £13.00 per hour

**Benefits**:

- Discounted or free food
- Employee discount
- Referral programme

Schedule:

- 8 hour shift
- Day shift
- Holidays
- Weekend availability

Supplemental pay types:

- Tips

Work Location: In person


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